Question about HP 1240 Plain Paper Inkjet Fax

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The fax does not know the copy is loaded when sending. Can receive but can't send. It doesn't know the paper being sent is loaded. It keeps asking to load original document. We can a confirmation stating it was sent but the paper never advanced.

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Hi

Please check this link bellow to diagnose your problem…

http://bizsupport1.austin.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=115&prodSeriesId=374920&prodTypeId=15179&objectID=c00297388


http://bizsupport1.austin.hp.com/bizsupport/TechSupport/Document.jsp?objectID=buu02549


Let us know if you have something more to ask else please accept the solution.
Thanks for contacting fixya.com

Posted on Aug 24, 2010

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1 Answer

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If I understand you right, what you send, people are receiving blank sheets?
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