Question about HP DeskJet F380 All-In-One Printer

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Getting error when trying to scan am image

I am getting error "Requested scanning can't be done as Another program has already control of the device.............." when I clicked on "accept" button.

Devices are connected properly. No other program has already opened from my end. I don't if system file are using the device. Please let me know the solution for this.

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If you are using a Windows/PC, open the Control Panel, then the System folder, then click on the Hardware tab, then Device Driver.
Check the resulting list for items that show a red 'X' indicating that Windows has detected a problem.

If you find one that is related to your F380, highlight and right-click on it and choose 'Uninstall.'

Leaving your printer on, power down the PC and/or restart it.

Windows should find a 'new device' and put the correct drivers in place.

This MAY (nothing certain) correct your problem.
WIndows is great at stepping on its own feet.

Posted on May 12, 2008

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I saw the error "an error occurred during preview. if the scanner is being used. please wait for it to complete the task.and then click preview" when iam attempting to preview the scanned pictur how c


If you continue to get this kind of error after restarting the computer, you may need to update the scanner's device drivers or reinstall the included software. You should also make sure only one program or application is attempting to use the scanner by closing all but the one program you are trying use with the scanner. One last note - always either let the program you are scanning to operate the scanner or let the scanner invoke its default application by pressing the scan, fax or copy buttons on the scanner. Do not for instance try and scan an image into a running program that initiates the scanning process itself while also invoking a scan from the scanner's control panel. The two operations will conflict.

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I have a printer software problem I am running Vista Home Premium. My Printer is a HP Photosmart C4180 all in one. I keep getting the following error when I try to scan from the HP Solution Centre which is...


Have you run the check to make sure you have the latest drivers option on the HP website. You can also download the compatible version of the HP Solution Center from the same site.
Let me know if this helps you solve this problem. Thanks.
HP Site is
http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=2093&lc=en&dlc=en&cc=us&lang=en&product=1141647

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1.Uninstall all of MFL Pro



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  1. Solution one: Make sure the hardware is functioning correctly(try to make a copy)

  2. Solution two: Restart both the All-in-One and the computer
    3. Solution three: Check if the correct scanning device is selected as default under HP Software
    4. Solution four: Download and run the Scan Diagnostic utility(FROM HP.COM)
    5. Solution five : Check that the Digital Imaging Monitor is running
    6. Solution five :Try scanning without HP Imaging software
    7.Solution six :Try scanning without HP Imaging software

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Hi Keithcarrol

Please do the following
1. Go to Control Pannel then sellect Add/Remove Programs and uninstall all HP Software.
2. Disconnect all Prinetrs
3. Go to Control Pannel then sellect Printers and Faxes make sure there is no Printers in there if there is delete them
4. Install Psc 2210 software and follow instructions on when to connect printer.

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1 Answer

Scan to computer


Several ways to control your scanner:

From this HP link
Changing scan settings in HP Director

Scan settings include resolution, output type, and file type. These settings can be changed using HP Director.
  1. Open HP Director, if it is not already open:
    • Windows 2000: Click Start , click Programs , point to HP , and then click HP Director .
    • Windows XP: Click Start , click All Programs , point to HP , and then click HP Director .
  2. In the Select Device list, select your product, if it is not already selected.
  3. Click Settings , and then point to Scan Settings & Preferences .
  4. Click the scan setting menu that corresponds to the type of file you are scanning.
    • Scan picture settings : Designed for scanning pictures, including any type of non-text image, such as a drawing, logo, or photograph
    • Scan document settings : Designed for scanning documents
    • Scan preferences : Control scanning preferences, such as automatically straightening crooked images
    • Button settings and Scan to... setup : Control the defaults for the scanner buttons on the control panel of the product
    After selecting the appropriate menu, the corresponding window opens.
  5. Change settings as appropriate, and then click OK . The scan setting window closes.
  6. Click Scan Picture or Scan Document HP Director to scan with the changed settings.
==========================

From this HP link

Using the Advanced Scanning Features of the HP Solution Center Softwaretoo large to paste - just follow the link above :)

==========================

Here the main site for the scanner - click here

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1 Answer

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For this issue try uninstalling the drivers compltely and resintall using the CD which came along with the printer

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