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Printer will not print, says offline, How do I re-set Model # MFC-9840-CDW

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Base from the description of your problem this can be a hardware problem on your printer, but lets try to doing some things. First if your printer says offline under control panel printer and faxes follow this. Right click on the icon for your Brother machine and choose Use Printer Online. Then try if you can print.
But if the offline error is on your printer lcd screen , power off and unplug the printer from the power outlet for 30 minutes then power it back on and check if its working already.
You can also run the setup cd for your printer to your computer to reconfigure it back.

Posted on Aug 24, 2010

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