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Posted on Jan 02, 2017
There is actually an issu with those series of scanners. Did you upgrade your driver ont the canon website? I had same issue, never get rid of it and change to Epson. I did scan 50 000 of slides in my career. I found at some point that some of bigger window slide where not recogninze while smaller window ones where almost okay. Try changing the sides of the slide in the holder to get better cropping in some situations... Let us know!
Posted on Oct 10, 2009
I had the same problem with a new canoscan 8800f. I found by connecting the scanner USB lead to a USB 1 .1 port instead of a USB 2.0 port the problem seems to have been was solved. I was fortunate to have both. Originally it was just USB 1.1 ports on my PC, but I added USB 2.0. I don't know how you solve the problem if you only have 2.0 ports.
Posted on Nov 29, 2009
Here is a link to the driver download:
In the Drivers section, select your Operating System. The correct driver to download will appear below. Download it to your desktop and install it.
Good luck! Hope this helps you! If so, please leave a rating!
Posted on Mar 13, 2010
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