Hi
Try plugging and unplugging the unit and see if it helps. However the lids on dish drawers are pulled down and sealed by lid activators. There are two types, the screw type and the magnetic solenoid type. the reason your draw gets stuck is your lid activator is not releasing. There are 2 reasons for this 1st- 1 or both activators are faulty. 2nd the lid activator control board is faulty, which is located under the bottom drawer. Pull the draw out and see if u can see if the lid is down on one side or both sides.
Let us know if you have something more to ask else please accept the solution.
Thanks for contacting fixya.com
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