Question about 2wire HomePortal 1000HW DSL Modem and Network Router -1000-400210-000_LN_R (1000400210000LNR)

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Changing System Password

I set up a system password for my Homeportal1100 and I forgot the password. I tried calling AT&T, but they had no luck with it and told me to contact you.

When I click the link for "Still can't remember Password" it gives me a 20-digit number that I was supposed to give AT&T, but they had no clue what to do.

So how do I reset my password

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You can try this. I found this from the user guide.

http://www.2wire.com/pages/pdfs/2Wire_1000_User_Guide.pdf

check page no. 7.

I hope this one helps.


Posted on May 05, 2008

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1 Answer

I forgot my password, where do I go for assistance so they can email me my password


Resetting the System Password
If you forget your password and still cannot remember it after seeing your hint, click the I still can't remember the password link.
The Reset System Password page opens.
To obtain access to your system:
1. In the System Key field enter the 10-digit system key located on the bottom of your gateway.
2. In the Enter New Password field, enter a new system password. In the Confirm New Password field, reenter the system password.
3. In the Enter Your Hint field, enter an appropriate hint as described under "Setting a System Password" .
4. Click Submit.
Setting a System Password
Setting a system password protects your gateway settings from being modified or changed by someone who has not been given permission to do so. After setting a system password, you will be required to enter it whenever you attempt to access a gateway configuration page - for example, if you try to change the gateway's broadband connection settings or upgrade the gateway software. If a password has not been set,
a reminder notice is displayed when you attempt to access pages where settings can be changed.
To set your system password:
• Open a Web browser and access the gateway user interface by entering
http://gateway.2wire.net.
• Click the System tab.
• Click the System Password link in the System area of the Network at a Glance panel to open the Edit
System Password page.
1. In the Settings panel, click the Enable checkbox.
2. In the Enter New Password field, enter your password.
3. In the Confirm New Password field, re-enter your password.
4. Optional: In the Enter Your Hint field, enter a hint.
A hint is a word, phrase, or question that reminds you what the password is. There is an I forgot the password link on the password entry page. When you click this link, it shows you your hint and allows you to enter your password.
5. Click SAVE.

Aug 05, 2013 | 2wire (2701HG-B) Wireless Router

1 Answer

Default router password is not working.


Are you sure you reset it ? Try holding the reset switch with power off and unplugged for a few seconds, then try resetting with power on.

  • If you do not remember your password, you can click "I Forgot My Password" on the login screen and the 2Wire will provide you with a password hint.
  • If you still do not remember, you can click on "I Still Don't Remember My Password" and the 2Wire will prompt you for the system key.
  • The system key is located on the side of the 2Wire HomePortal on a sticker and is a 10-digit number surrounded by brackets (ex: [1234567890]). It is located between the two barcodes on the sticker (see image below).
  • Once you enter the system key, the 2Wire will allow you to reset the password to anything you like.

If after your hint is shown to you, you still can't remember your password, there is a "I still can't remember my password" link that you can click to take you to a page to obtain a temporary password. To obtain a temporary password, you must call the support telephone number on the screen and provide the special code number that is generated by your HomePortal. The support representative will use this special code number to generate a temporary password. Once you have entered the temporary password, you can then change your password and enter an appropriate hint.

Jun 19, 2012 | 2wire HomePortal 100W (1000-400026-000)...

1 Answer

I tried to change my psn password but when i do an error comes up


well if u forgot your password u can recover it by simply connecting one of your computer with the help of cable to router port 1, then open the browser and enter 192.168.1.1 in address bar ...
user name ....... (blank)
password : admin
go to wireless ...then goto wireless security ... and there is your security WPA key ...password.. make a note of it and try to connect it...
it would work without changing any personal settings...
Best luck try it out ...................

May 15, 2011 | Routers

2 Answers

Forgot password


you can try ringing up your internet provider and they may be able to tell you your password

May 08, 2011 | Routers

1 Answer

Don't know what my password is?


Password to acess your router configuration is set by the Internet Service provider, there are some passwords that are default but are not guaranteed to work. Try the following:
  • Login with preset password: admin.
  • Or change password: click "I forgot the password." Under question "Here's a hint for the password wedding date", click "I still can't remember the password.". Then Reset System Password by enter System Key which locate on back of the Router (like: [1234567890]), and your new password, then click "Submit"

Mar 06, 2011 | 2wire 2700HG-B Router (2700HGB)

1 Answer

I need a password. Tried this password - 3155304945 - that was on unit but would not work


To reset password with software version 4.25.X or higher:

  1. Click I forgot the password to receive a hint to the password. 3.7_reset_pw_001.jpg
  2. Click I still can't remember the password if the hint does not help. 3.7_reset_pw_002.jpg

    The Reset System Password page opens, asking for the "System Key." This is the 10-digit WEP key from the bottom of the HomePortal. (The printed number stays unchanged even if you have changed the wireless security settings on the unit.)
    3.7_reset_pw_003.jpg

  3. Enter the 10-digit WEP key, select a new password, enter it again to confirm the password, and give yourself a new hint to the password.
  4. Click Submit and your password is updated.

Temporary Passwords:
A customer may call in stating that their 2Wire is asking for a temporary password. You will need to use CMS to reset their Gateway password.
temporary%20password%20reset.png

  1. Open CMS
  2. The customer will read you the 20 digit code they see on their screen
  3. You will generate a temporary password that is only good for 15 minutes.
  4. The customer will enter the temporary password then create a new password.

After 15 minutes both the 20 digit code and the temporary password expire. If the password process has not been complete in this time frame the page will need to be refreshed for a new 20 digit code.

Now you can use the new password to enter the HomePortal protected areas and the Management and Diagnostic Console.

Nov 15, 2010 | 2wire (1000-400108-001) Router

2 Answers

Belkin wireless g mimo router. i never set a


When changing the advanced settings on the Belkin router, you should change the default password.

To change the password, go to Administrator Password. Type in a new password. Make sure you remember the password, otherwise, you will need to reset the router back to default settings.

I hope this helps.

Jun 19, 2010 | Belkin Wireless G Plus MIMO (F5D9230-4)...

1 Answer

Wireless network does not show up on computer 2wire


First, if no other networks show up also, then make sure the wireless switch on your computer is on. Its usally a on/off switch on the laptop itself.

If that doesnt work, get a computer directly plugged into the 2wire, then login to it and change the power level.

To do this, open a browser (IE: Internet explorer) and type 192.168.1.254 if that doesnt work try these "Home" , " 192.168.0.1" , "172.16.0.1"

This will take you into the homepage for the router, click on home network at the top. Then click on the wireless settings link. This will prompt your for a password, enter it.

"If you dont know your password, click I forgot it will give you a hint. Click I still cant remember, to change it, it will as for either a system key (which is a 10-digit number on the bottom of the router) or a temp password (which you need to call the manufacture to change)"

After inside the wireless settings window, try changing the power level and channel around until you can get it to broadcast.

If none of this works make sure there isnt anything around the 2wire interfering, like portable phones and electronics.

Jun 04, 2009 | 2wire 2700HG-B Router (2700HGB)

2 Answers

Router


2wire routers are usually owned by your ISP, you may try calling them. Otherwise you can do a reset on the router putting it back to factory settings. On the back usually next to the power plug their is a small button that can be pressed in by a pen/pencil/paperclip.

I would strongly recommend calling your Internet Provider first to make sure so you don't wipe out any settings.

Jun 20, 2008 | 2wire 1800HG Router (RG1800HG00)

2 Answers

Passcode i guess


You can use the tiny reset button on the back of the router to reset the router to its default settings. Make sure you go in and change the settings again to your liking including setting up a new wireless encryption scheme and an administrative password. If you need more clarification let me know!

May 11, 2008 | 2wire 2700HG-B Router (2700HGB)

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