Question about Sony Cameras

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I have a Sony Cybershot DSC-W120 digital camera. The problem I am having is in regards to the lens going in and out whenever I switch on the device. The an error message appears on the screen saying "Turn the power off and on again". Should I take apart the camera? Please assist, thank you.

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  • Master
  • 724 Answers

Try new batteries

Posted on Aug 24, 2010

  • no_repay1123 Aug 24, 2010

    No the batteries are fine. Tried them in another camera just like mines.

  • tommya300
    tommya300 Aug 25, 2010

    Reseat the external memory card or try without it.
    Check for dirt along the lens neck befor it retracts

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