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Noisy Hard Drive

I have a 6 month old Acer E4500. my hard drive is latly vary noisy. i sent an email to acer and they said that since it is warranty, to contact you guys. BTW i got my system at best buy? anything i should do and how should i handle this situation

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Hey nerjake,

If you are in need of service on your computer, you may always bring it into your local Best Buy™ store location for service and repairs. Geek Squad® agents should be able to provide you with assistance under the manufacturer's warranty, as long as you are able to provide proof of purchase. Typically, a copy of your original receipt or Best Buy Performance Service Plan information is all that's needed in order to verify your warranty coverage.

You may wish to back up any important files you need prior to bringing the unit into your local store however, as software and data recovery work is typically not included in most manufacturer's coverage. Geek Squad® agents can always provide you with this service if necessary, but please remember that operating system and data backup services are an additional charge.

Additionally, the type of noise your hard drive is making can often be an indicator of how quickly you should seek assistance. Any kind of grinding or clicking noises made by the hard drive can often be signs of a serious problem, which may require the hard drive to be replaced.

Hope this helps you out.

Sincerely,
Aaron
Go Ahead. Use Us.

Posted on May 29, 2008

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