Question about Dyson Ball DC24 Bagless Upright Vacuum

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I am unable to get the handle off the top to use the hose. what to do?

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  • ritaedw Aug 24, 2010

    I am aware of a button on the side only to release handle.The top of the handle pulls out to make the wand to put tools on and sweep.I cannot get the handle off or pull the the wand out.

  • ritaedw Aug 24, 2010

    I know there is a button on the side of the vacuum to take the handle off. there is also a button on the top where u pull the wand out to put the attachments on and use to sweep with but neither seem to be working?

  • ritaedw Aug 24, 2010

    I know there is a button on the side of the upright that u have to push to get the handle off, but it is not working. also at the top of the upright u flip open the opening and pull out the wand and there is another button u press to get the wand out of the hose it is not working either?

  • ritaedw Aug 25, 2010

    Your solution did not work. my brother-in-law came over and fixed the problem.

  • ritaedw Aug 25, 2010

    this did not work . my brother-in-law came over and fixed it last night.

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2 Answers

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Http://www.youtube.com/watch?v=Mm4rFq71zHA&feature=channel
Take a look at this video ..at one point they show how to remove the handle ...On this model it comes out with the bar ..and the hose will extend from inside...It has a locking device at the side..and will probably need a slight rotating move to get it out ..

Posted on Aug 25, 2010

  • Catalin Turcu
    Catalin Turcu Aug 25, 2010

    If it still do not want to get out ..just push that button and force it a little cause it might be jammed..

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  • Master
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There is a yellow button at the top of the unit that you have to push to release the handle.

Posted on Aug 24, 2010

  • Sean Wright
    Sean Wright Aug 24, 2010

    Twist the handle both ways while pulling and it will come off.

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