Question about Intuit QuickBooks Pro 2008: Windows
I have been trying to restore a 2005 back up of a company file from an old computer to a new computer running vista and quickbooks pro 2008. It starts to restore gets past the YES confirmation that I want to convert the data to 2008 version and then it quits and says the following:
Quickbooks has incurred an error
19396 89594 please call Quickbooks etc.
I haven't called quickbooks yet. I tried making new fresh backup from 2005 computer and saving to hard drive of the 2008 computer then restoring but no sucess. There is not cd burner on old computer. Have been copying back up to a flash drive to transfer to new computer. I have a suspicion that the back up may be corrupted. Any suggestions, I hate calling Intuit.
For anyone contemplating moving to Vista - Be aware that only 2008 and 2009 are supported. Previous versions will not work.
KarinH724 - Quickbooks Pro Advisor
Posted on Feb 06, 2009
If is any help - we have just had the same problem.......had version 5 (very old) of QB
changed computer to Vista and would not work so had to buy Pro 208 for Vista . We really had to get in touch with Quickbooks - they send you a free upgrade kit (disc which is Pro 2006 version (not a fuull version but enogh to get the data over) then you load that on your old machine transfer your data to that then copy that again - then load into Pro 2008 - worked fine for us - have come across a hiccup with VAT - but however I guess we are going to have to give in and phone them after the Bank holiday........apart from that everything was fine.
be brave and phone 'em - tech support was helpful.
Posted on May 24, 2008
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Posted on Jan 02, 2017
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