Quickbooks Pro-restoring a back up from a previous version 2005
I have been trying to restore a 2005 back up of a company file from an old computer to a new computer running vista and quickbooks pro 2008. It starts to restore gets past the YES confirmation that I want to convert the data to 2008 version and then it quits and says the following:
Quickbooks has incurred an error
19396 89594 please call Quickbooks etc.
I haven't called quickbooks yet. I tried making new fresh backup from 2005 computer and saving to hard drive of the 2008 computer then restoring but no sucess. There is not cd burner on old computer. Have been copying back up to a flash drive to transfer to new computer. I have a suspicion that the back up may be corrupted. Any suggestions, I hate calling Intuit.
Re: Quickbooks Pro-restoring a back up from a previous...
If is any help - we have just had the same problem.......had version 5 (very old) of QB
changed computer to Vista and would not work so had to buy Pro 208 for Vista . We really had to get in touch with Quickbooks - they send you a free upgrade kit (disc which is Pro 2006 version (not a fuull version but enogh to get the data over) then you load that on your old machine transfer your data to that then copy that again - then load into Pro 2008 - worked fine for us - have come across a hiccup with VAT - but however I guess we are going to have to give in and phone them after the Bank holiday........apart from that everything was fine.
be brave and phone 'em - tech support was helpful.
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Click this link and follow steps to restore a backup for use with an earlier QuickBooks version.
Prepare you file for updating.
Close the company file in the previous version.
Open the company file that has been rebuilt and update to the new version.
Rebuild the company file in the new version of QuickBooks to ensure the error does not occur.
Choose File > Close Company to close the company file.
On all other computers that will use the company file, stop hosting multi-user access :
Press and hold Ctrl while you open the QuickBooks program and continue pressing Ctrl until QuickBooks opens completely. This opens QuickBooks without opening a company file.
Choose File > Utilities >Stop Hosting Multi-User Access. If that option doesn't appear, the computer is not hosting and no further action is necessary.
Repeat steps 4.a and 4.b for each computer other than the host computer.
Configure the QuickBooks server for multi-user access:
Click the Windows Start button and choose All Programs > QuickBooks > QuickBooks Database Server Manager.
Click the Scan Folders tab.
Click the Add Folder button, select the folder that contains your QuickBooks company file, and click OK. Repeat this step if necessary to add additional company file folders.
Click the Scan button to begin scanning. After the scan is finished, the company files in the scanned folders are configured for multi-user access.
Open the company file in QuickBooks. If you receive the same error message, refer to Settings required for firewalls to make sure your firewall is properly configured to allow QuickBooks access to your company file.
Open the company file in QuickBooks. If you receive the same error message, open a different company file or a sample company file located in one of the folders you scanned with the Database Server Manager.
If no company file will open, reboot the host computer and try again.
You are not able to open a backup file in Quickbooks, Only restore it, to open a previous backup, the easiest way is to make a copy of your current company file, then restore the backup over it. This will give you a company file with the backup data.
You probably opened an old file. You will need to find the current file that you were using. Use the search and search for all files ending in .QBW
Check the dates they were last used (you don't want the one with the most current date since that was the old file that was opened.)
There are a couple of things going on here.
First, and most important, Qb 2005 was not designed to run on Vista. Vista was barley even in the planning stages when 2005 was programmed. Vista will probably run it, but in a compatability mode ( pretending to be an older version of Windows), but updating the program will be nightmarish at best because the updates are pointing to files that are either 1) no longer used by Windows or 2) the versions and functionality of the files has changed.
My best advice- restore the backup on an XP box, or get a later version of QuickBooks that will run on Vista.