Question about Gateway MX6442 Notebook

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I have a gateway Model Number MX6442 when I power it up it wants a password at the bios screen but I dont recal ever setting a password how do I clear it so I can boot up the computer I removed the lil batt from under the KB and put it back in but it still wants the password PLEASE HELP ME

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  • third_john_2 Aug 24, 2010

    I dont have the $6 if I had the money to spend I would take it to a shop but thanks anyway

  • third_john_2 Aug 24, 2010

    I removed the KB pulled the Bio Batt and held the pwr button for 30 Sec and I can get into the CMOS now but it still has a HDD PWD and I cant clear it even changing to the default settings in the CMOS it still remains set is it specific to the HDD ? can I just change out the drive ?

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  • Gateway Master
  • 12,061 Answers

Hi well what has happened is that the BIOS Password has somehow been enabled. Now this is NOT good, and impossible, to unlock without the Manufacturers Unlocking code.
What you MUST do is contact an authorised Gateway supplier/repair center, and with proof of purchase, they will then provide you with an Unlock code.
There is honestly NO way around this as a special code is stored in NON-Volatile ROM. That unless addressed and reprogrammed correctly simply will not allow access. You will be charged for this service unfortunately.
The reason this is used is to stop laptops being misappropriated. Which is why one must supply proof of ownership.

Posted on Aug 24, 2010

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