Question about Apple iPod MA446LL/A MP3 Player

1 Answer

APPLE IPOD VIDEO 30 GB WHITE

MY IPOD WORKED FINE UP UNTIL A FEW DAYS AGO. NOW WHEN I CONNECT IT TO MY COMPUTER IT WON'T SYNC (ITUNES DOESN'T EVEN SHOW IT'S PLUGGED IN BUT MY COMPUTER DOES. UNDER THE DIAGNOSTICS IN ITUNES I GET AN ERROR MESSAGE SAYING: ONE OR MORE SYNC TEST FAILED. NO EXTERNAL PLUG-INS INSTALLED. HOW CAN I MAKE MY IPOD SYNC

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  • 3 more comments 
  • coolteacher May 21, 2008

    My hard drive crashed on my PC, had a new one installed. Now I am trying to get my ipod to sync with the new hard drive but it will not. Diagnostics say the ipod sync test failed. I need to put the music from the ipod on to the new PC and I need to be able to sync my newly perchased or downloaded music to the ipod.

  • n4zty Jun 23, 2008

    ok believe it or not at the moment im typing this soloution, earlier this morning i went to add more songs to my ipod and sure enough i had probs syncing and everything you described was happening 2 me, but thank god after pulling out my hair and troubleshooting it i figured out a solution and the prob is with a error or a glitch in ur ipod and itunes wont be able 2 fix it so the only way to fix it is to format it. so all u have to do is make sure ur ipod is connected to ur computer then go to my computer then look for ur ipod right click it and click format this will erase everything then open itune this time itunes detect your ipod and then u can sync or restore it anyways i hope this was helpful!!!!!

  • Anonymous Aug 18, 2008

    its froze on main menu when i plugged it in, now i cant turn it off or anything.. its just frozen

  • captpadua Sep 08, 2008

    I have a problema with my Ipod 30Gb , error 1439.

  • Franklin Ramsey May 11, 2010

    Does your ipod currently have a charge to it? When you plug it into the computer does it show that it is trying to sync or does the battery in the corner show it is charging?

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  • 268 Answers

Hi,

You can try to reset :

http://support.apple.com/kb/TS1382?viewlocale=en_US

http://support.apple.com/kb/HT1320?viewlocale=en_US

If you still have the problem you can try restore :

Note: Because Restore erases all of the songs and files on iPod, make sure to back up any files you've saved on the iPod disk. All of your songs, videos, podcasts, audiobooks, and games can be loaded back to your iPod provided that you have them stored in your iTunes Library.

How to restore your iPod:
For Windows:

1. Make sure you've reinstalled the latest version of iTunes.

2. Open iTunes, and then connect your iPod to your computer.

3. After a few moments, it will appear in the source list in iTunes. If the iPod's display doesn't show "Connected" or "Do not disconnect" you may need to put the iPod into disk mode to proceed.

4. Select your iPod in the source list and you will see information about it appear in the Summary tab of the main iTunes windows.
5. Click the Restore button. You will be prompted with one or more restore options that may prompt iTunes to automatically download of the latest iPod Software.

The 4 possible restore options are:

Restore Option 1: Restore - Restores with same iPod Software version already on iPod.

Restore Option 2: Use Same Version - Restores with same iPod Software version already on iPod even though a newer version is available.

Restore Option 3: Use Newest Version - Restores with the latest iPod Software on your computer.

Restore Option 4: Restore and Update - Restores with the latest iPod Software on your computer.

6. A progress bar will appear on the computer screen indicating that the first stage of the restore process has started.

When this stage is completed, iTunes will instruct you to leave iPod connected to your computer to complete restore.

7. During the stage 2 of the restore process, the iPod will show an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remains connected to the computer or iPod Power adapter during this stage.

Note: The progress bar may be difficult to see since the backlight on the iPod display may be off.

8. After stage 2 of the restore process is complete and the iPod is connected to the computer, the iTunes Setup Assistant window will appear asking you to name your iPod and choose your syncing preferences similar to when you connected your iPod for the first time.

For Mac:

1. Make sure you've reinstalled the latest version of iTunes.

2. Open iTunes, and then connect your iPod to your computer.

3. After a few moments, it will appear in the source list in iTunes. If the iPod's display doesn't show "Connected" or "Do not disconnect" you may need to put the iPod into disk mode to proceed.

4. Select your iPod in the source list and you will see information about it appear in the Summary tab of the main iTunes windows.

5. Click the Restore button. You will be prompted with one or more restore options that may prompt iTunes to automatically download of the latest iPod Software. The 4 possible restore options are:

Restore Option 1: Restore - Restores with same iPod Software version already on iPod.

Restore Option 2: Use Same Version - Restores with same iPod Software version already on iPod, even though a newer version is available.

Restore Option 3: Use Newest Version - Restores with latest iPod Software version on your computer.

Restore Option 4: Restore and Update - Restores with latest iPod Software version on your computer.

6. A message will appear prompting you to enter an administrator's name and password.

7. A progress bar will appear on the computer screen indicating that the first stage of the restore process has started. When this stage is completed, iTunes will instruct you to leave iPod connected to your computer to complete restore.

8. During the stage 2 of the restore process, the iPod will show an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remains connected to the computer or iPod Power adapter during this stage.

Note: The progress bar may be difficult to see since the backlight on the iPod display may be off.

9. After stage 2 of the restore process is complete and the iPod is connected to the computer, the iTunes Setup Assistant window will appear asking you to name your iPod and choose your syncing preferences similar to when you connected your iPod for the first time.

Or

Try to reinstall

To update and reinstall your iPod software, first download the latest version of iTunes.

http://www.apple.com/itunes/download/

Next, open the new version of iTunes and connect your iPod to your computer.

Select your iPod in the source list and click "Check for Update" under the Summary tab. iTunes will check to see if your iPod needs to be updated and perform the update for you.

Good Luck.

Live, Love, Laugh.

Posted on May 11, 2008

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I have an older 30 gb video ipod and that worked jus fine but when i pluged in a newer ipod nano it doesnt connect and it does with a brand new 16 gb ipod touch. is there anyway to fix this problem?


When you synced to a newer version of iTunes, everything was fine, until you connected the nano and
the touch, which worked fine, and then you tried the 30 GB again and it would not work, right?

Upgrade the software in the 30GB, not with your original 30GB disks, but with newer disks supplied NOW
by Apple, since iTunes went to version 8.1.1 and everything should be back in sync.

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Hi,
iPods always say 'do not disconnect' when you connect it to the computer. That is what they are supposed to do. iTunes should open a short time after that. If i Tunes doesn 't open, then click on it to open it. You should see your iPod on the left side.

I suspect that you are not using iTunes to put music into your iPod. You cannot 'drag' music into your iPod. ITunes has to put it there.

You should have all of your music in your iTunes library that you want to put into your iPod. You have to use iTunes to put music into your iPod. Actually, this is the easiest way.

Once your music is in iTunes, plug your iPod into the computer. When your iPod appears in iTunes on the left side, click on the music tab and tell iTunes what music and play lists you want to put into your iPod.

Then click sync at the bottom. The iPod will go into sync mode until all of your music is loaded. Then it will say sync completed. You can then click the arrow next to your iPod to release it from iTunes.

When you want to release it from your computer, click on the little green icon at the bottom right of your computer screen. If you don't see it, click the white arrow. Click on the green plug icon and wait until you see safely isconnect mass storage device from the computer. Click on that and wait until you see, 'It is now safe to disconnect your mass storage device from the computer". Disconnect your iPod now.

Hope that helps.

Sep 06, 2008 | Apple iPod MA446LL/A MP3 Player

1 Answer

IPod nano (3rd generation) not syncing


What seems to have happened is that either iTunes or the iPod folder has become corrupt. To solve this, download the very latest version of iTunes, install it, connect your iPod. If it wants to update the software on your iPod do this. Then on the main ipod page on iTunes click the button that says Restore. Choose the bottom most option if given any then go ahead and restore. You should now be able to sync as normal.

All the best
Sean
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Aug 11, 2008 | Apple iPod nano

1 Answer

My Apple iPod Video 30 GB Black MP3 Player is locked i cant unlock it


Hi,

You can try to reset :

http://support.apple.com/kb/TS1382?viewlocale=en_US

http://support.apple.com/kb/HT1320?viewlocale=en_US

If you still have the problem you can try restore :

Note: Because Restore erases all of the songs and files on iPod, make sure to back up any files you've saved on the iPod disk. All of your songs, videos, podcasts, audiobooks, and games can be loaded back to your iPod provided that you have them stored in your iTunes Library.

How to restore your iPod:
For Windows:

1. Make sure you've reinstalled the latest version of iTunes.

2. Open iTunes, and then connect your iPod to your computer.

3. After a few moments, it will appear in the source list in iTunes. If the iPod's display doesn't show "Connected" or "Do not disconnect" you may need to put the iPod into disk mode to proceed.

4. Select your iPod in the source list and you will see information about it appear in the Summary tab of the main iTunes windows.
5. Click the Restore button. You will be prompted with one or more restore options that may prompt iTunes to automatically download of the latest iPod Software.

The 4 possible restore options are:

Restore Option 1: Restore - Restores with same iPod Software version already on iPod.

Restore Option 2: Use Same Version - Restores with same iPod Software version already on iPod even though a newer version is available.

Restore Option 3: Use Newest Version - Restores with the latest iPod Software on your computer.

Restore Option 4: Restore and Update - Restores with the latest iPod Software on your computer.

6. A progress bar will appear on the computer screen indicating that the first stage of the restore process has started.

When this stage is completed, iTunes will instruct you to leave iPod connected to your computer to complete restore.

7. During the stage 2 of the restore process, the iPod will show an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remains connected to the computer or iPod Power adapter during this stage.

Note: The progress bar may be difficult to see since the backlight on the iPod display may be off.

8. After stage 2 of the restore process is complete and the iPod is connected to the computer, the iTunes Setup Assistant window will appear asking you to name your iPod and choose your syncing preferences similar to when you connected your iPod for the first time.

For Mac:

1. Make sure you've reinstalled the latest version of iTunes.

2. Open iTunes, and then connect your iPod to your computer.

3. After a few moments, it will appear in the source list in iTunes. If the iPod's display doesn't show "Connected" or "Do not disconnect" you may need to put the iPod into disk mode to proceed.

4. Select your iPod in the source list and you will see information about it appear in the Summary tab of the main iTunes windows.

5. Click the Restore button. You will be prompted with one or more restore options that may prompt iTunes to automatically download of the latest iPod Software. The 4 possible restore options are:

Restore Option 1: Restore - Restores with same iPod Software version already on iPod.

Restore Option 2: Use Same Version - Restores with same iPod Software version already on iPod, even though a newer version is available.

Restore Option 3: Use Newest Version - Restores with latest iPod Software version on your computer.

Restore Option 4: Restore and Update - Restores with latest iPod Software version on your computer.

6. A message will appear prompting you to enter an administrator's name and password.

7. A progress bar will appear on the computer screen indicating that the first stage of the restore process has started. When this stage is completed, iTunes will instruct you to leave iPod connected to your computer to complete restore.

8. During the stage 2 of the restore process, the iPod will show an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remains connected to the computer or iPod Power adapter during this stage.

Note: The progress bar may be difficult to see since the backlight on the iPod display may be off.

9. After stage 2 of the restore process is complete and the iPod is connected to the computer, the iTunes Setup Assistant window will appear asking you to name your iPod and choose your syncing preferences similar to when you connected your iPod for the first time.

Or

Try to reinstall

To update and reinstall your iPod software, first download the latest version of iTunes.

http://www.apple.com/itunes/download/

Next, open the new version of iTunes and connect your iPod to your computer.

Select your iPod in the source list and click "Check for Update" under the Summary tab. iTunes will check to see if your iPod needs to be updated and perform the update for you.

Good Luck.

Live, Love, Laugh.

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1 Answer

Nano Will Charge on Laptop/ Will Not Sync & Will Not Connect to Itunes


Start with these five simple solutions: Reset, retry, restart, reinstall, or restore
http://www.apple.com/support/ipod/five_rs/

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If nobody has figured out this problem or if anybody else is having the same problem I have a solution that could possibly work. I had the same problem so I right clicked My Computer and went to Properties. Click on the Hardware tab, and then click on Device Manager. Scroll down to Universal Serial Bus controllers look for anything that may have a yellow exclamation point. Mine said something like Apple Ipod Driver or something along those lines. Right click that and click Update Driver... Then click Next and it should update it for you and work fine. Hopefully this will help anybody that is having this problem.

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Hola! Tengo un problema en obtener software para mi modelo de iPod de Apple modelo ma446ll version1.3 les agradeceria culaquier informacion

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2 Answers

IPod Video 30 GB won't sync to itunes


  1. Okay you will have to Uninstall iTunes.
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Reboot your ipod in Disk Mode then try itunes again. Also make sure your itunes is setup so it boots up when it sees it. (that way you know it sees the device)

As far as seeing it "usb mass storage" that is a good sign. You maybe able to recover items with a good friend called LINUX which is compatable with apple software.

Disk Mode:
Hold the select and menu button and once the device turns off hold the select and play button and hold it until it says Disk Mode.

Once booted in Disk Mode try to connect via usb.

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Hope this works!

Nicholas

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