Question about Brother MFC-5860CN InkJet Printer
So, after some analysis, I've found that the wheels that pull the paper into the printer don't work for tray 2. I took tray 1 out and printed to it and saw that the wheels spun in an attempt to grab the paper; however, I did the same for tray 2 and the wheels don't spin. First, what could be causing this problem? Second, is it something I could fix myself? Any help would be greatly appreciated. This is an office printer and we NEED tray 2! Thanks in advance!
You have to open the printer to get to the lower part of it which hides the 2nd paper tray and gear/wheel drive.
check the wheel and gears of the 2nd paper feeder.
I guess you have to click the gear back into position.
Posted on May 05, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
If the Paper Feed Roller is dirty or paper powder is attached to it, paper may not be fed properly.
In this case, clean the Paper Feed Roller. Cleaning will wear out the Paper Feed Roller, so perform this only when necessary.
You need to prepare: three sheets of A4 or Letter-sized plain paper
1.Make sure that the power is turned on, and remove any paper from the Rear Tray.
2.Open the Paper Output Tray gently, and open the Output Tray Extension.
3.Clean the Paper Feed Roller without paper.
(1) Press the (Maintenance) button repeatedly until b appears.
(2) Press the Black or Color button.
The Paper Feed Roller will rotate as it is cleaned.
4.Clean the Paper Feed Roller with paper.
(1) Make sure that the Paper Feed Roller has stopped rotating, and load three sheets of A4 or Letter-sized plain paper in the Rear Tray.
(2) Make sure that b appears on the LED, then press the Black or Color button.
The machine starts cleaning. The cleaning will be completed after the paper is ejected.
This should fix the issue
Nov 03, 2011 | Canon PIXMA MP495 InkJet Printer
Aug 05, 2011 | Office Equipment & Supplies
85% of paper jams are caused by worn rollers . The rubber treads in the rollers wears down, making them smooth, so they won't pick up the paper. Sometimes, they are aged, which also gives them a smoother rounded texture, causing jams. The quick fix is to liven up that roller with a mixture of alcohol and soap. Damp a rag with the solution and wipe the rollers clean with it. That's make them more pliable and the paper jams will cease. If you plan to keep your printer,
Replace the pick-up and feed rollers.
Metal Tab Separation- Pull out your paper tray and examine either end where the paper sits in. If any of the corners are held down by metal tabs, this is your paper feed system. Chances are, you only have one rubber roller or one set of rollers arranged along side of each other. Reach in where the tray goes and feel up. You should feel some rollers. They might be completely round, or they might be shaped like a half moon. Clean whichever part of them you can with the solution, and this should stop your paper jams. It might be necessary to turn them, but don't force them if they don't move freely.
Pickup Roller and Separation Pad-
If your printer uses this paper feed system, you should see a small piece of flat or slightly curved rubber or cork. It would be towards the end of the paper tray, or deep inside the paper loading cavity on top loaders. This 'separation pad' rubs against the paper feed roller, so if you find the pad, you've found the roller. Clean it and your jams should stop.
Three Roller Paper Separation System- Pull your paper tray out, and look for a roller on either end of it. If you find one, clean it. Then look inside the printer where that roller would rest with the paper tray inserted. You'll find another paper roller there. Clean this one also. Finally, look further back or closer to the front of your printer (depending on which way your paper feeds) to find another roller or set of rollers. Clean all of these, and your paper jams will go away
Jul 10, 2011 | Brother MFC-7440N Laser Printer
Apr 08, 2011 | Lexmark T630 Laser Printer
Mar 16, 2011 | HP LaserJet P3005 Printer
Mar 14, 2010 | Epson Stylus Photo R220 InkJet Printer
Dec 16, 2009 | Lexmark E332n Laser Printer
Dec 08, 2009 | Canon PIXMA MP780 All-In-One InkJet...
Jul 03, 2009 | Savin Office Equipment & Supplies
Oct 31, 2008 | HP OfficeJet 7410 All-In-One InkJet...
182 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: