Question about B&W Bowers and Wilkins Zeppelin iPod Music Speaker System

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My B&W Zeppelin wont play. The normal red stand by light is flashing, and the remote control won't work, despite trying new batteries

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The red light flash relates to a fault on the power supply board, until they fix that, which is a known problem, it will not work, contact your retailer or b and w service if you have not already done so.

Posted on Jan 16, 2011


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My Zeppelin won't respond at all despite a "soft" reset. The standby light is flashing, and it registers the iPod...but no sounds...any help? Brgds jf

1) if the light is flashing red then the problems is with the power supply.
2) if blue, when you say it registers the ipod, is it just charging or does the zepplin remote control show any communication to your ipod. (or does it just show that it is charging?)
3) try the rear input to see if that works, if it does, this would point to either your ipod or the docking arm.

if this is a z0/z1 or early z2 model, contact point of sale or b and w service as their are known issues with these models, (if you have not sent it back before, if you have sent it backbefore there should be a two year warranty on the product!)

hope this helps.

Apr 24, 2011 | B&W Bowers and Wilkins Zeppelin iPod Music...

1 Answer

My B&W Zeppelin has a flashing red light and will not play my IPod. The remore control also does not work.

the red light designates the known power supply problem, this is a known fault in all but the very latest z2 model. contact point of sale or b and w service and they should organise the fix and check you unit for the other known problems.

Jan 30, 2011 | B&W Bowers and Wilkins Zeppelin iPod Music...

1 Answer

Since iPod touch 3g has been updated to iOS 4.2 several issues with playing music via zeppelin (firmware 2.1): - music stops playing in the middle of a song, red led starts blinking - volume all of a...

send it back, flashing light is a power supply board problem, comes to light in all models except most recent z2 models.
return and it should be fixed by compamy foc .

Jan 08, 2011 | B&W Bowers and Wilkins Zeppelin iPod Music...

1 Answer

My zeppelin speaker is not connecting properly to my itouch. When docked, my Itouch plays music, but no sound from speaker & the remote will not operate my itouch. (it used to work fine).

if it charges, and there is no red flashing light, probably the board that feeds the arm, or the arm itelf, as different ipods have different connections. if the aux feed words it is the arm.

Jan 07, 2011 | B&W Bowers and Wilkins Zeppelin iPod Music...

1 Answer

Zeppelin for ipod, tried to connect iphone but did'nt work and now flashes red light all the time

red light flashing indicates power supply falure which is a common problem, retrun to point of sale or contanct b and w service. they normally fix it foc.

Dec 04, 2010 | B&W Bowers and Wilkins Zeppelin iPod Music...

1 Answer

Red light flashing on the Zeppelin and wont play music. Any ideas

faulty power supply unit, contact the service desk at b and w as they are aware of this problem.

Sep 16, 2010 | B&W Bowers and Wilkins Zeppelin iPod Music...

1 Answer

A red light keeps flashing on my zeppelin and it wont play music . the emote control does nt seem to work either . i havr tried switching off at the mains etc but it still wont work

if you have not sent it back for repair already, contact retailer as this is a known problem at b and w, they should replace with the modified board.

Aug 30, 2010 | B&W Bowers and Wilkins Zeppelin iPod Music...

17 Answers

My zeppelin is flashing red light! can't play anything! help!

You will need to check with another IPOD, if the condition still exists then it is an electrical fault with the Zeppelin itself and will need to be repaired. Contact

B&W Group Ltd - UK Spares & Repairs (UK Customers Only)
Service Department, Dale Road
Worthing, West Sussex
BN11 2BH
Tel: +44 (01903) 221 700

Hope this helps

Jul 07, 2009 | B&W Bowers and Wilkins Zeppelin iPod Music...

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