Question about Electrolux Washing Machines

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My washing machine id the ActiVcare 2001, Model EW 2408F which I bought some two years ago. It has a warranty of 2 years if anything goes wrong I can get it repaired within the 2 years. However as all appliance are, it went wrong immediately after 2 years. The computerized switches did not work. I can still use the machine by the "normal" cycle once (from start to end ) and when I try to use subsequently immediately after the wash it stops in between the cycles . All switches were off. If i try to press the switch again , no response. I called the local Electrolux service person in Kuala LUmpuer after calling the hotline. The technician came and said that it was a door switch problem and he changed the parts. I had to pay 80 ringgit for the service and another 120 ringgit for the parts. Unfortunately, it was not the fault of the door switch becasue the same problem persists. Calling the service people for the second time the guy came and looked at the motherboard of the washing machine. He showed me that the chips are infected/corroded. However he cleaned it up and suggest that i try it. After a couple of days of using it, the same problem occurs again. Now he said that I need to change the mother board and it will cost me some close to RM500 not including the service charge which I have to pay (not actually my fault) for the service unwarranted again. I want to know what is wrong with the machine and do I have to pay that much for the repairs.? I have been charged for a washing machine stand for RM250 which I also think is way too much. Please tell me whether the switch door part was not the reason for the machine to break down and stopped (which I have paid for wrong diagnosis) in the first place because it has no indication (no error) code on the machine , it was just a blank) . Now , should I try and get a different person to come and service my machine because I think the first one was incompetent, and to do so whom shall I call.?

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6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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  • 18 Answers

SOURCE: asko w6221 front load washer stops after wash cycle

Do all of your cycles work when you turn them manually? If one cycle does not work when you turn the dial on it then it will be your timer (The dial assembly $100-up) If all your cycles work manually, then it could be your timer motor which is attached to your timer assembly. If you turn the dial pass the wash, on to the rinse, does the dial automaticly move (when finishng the rinse cycle)to the spin cycle? If so then your timer motor is ok. The only wires close to the bottom are the motor, but these should be high enough out of the way.

Posted on Apr 02, 2007

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  • 5 Answers

SOURCE: Whirlpool Duet HT GHW9200LW

I had the same problem with our Frigidaire front loader. Had to take the washer completely apart and traced the problem to broken two out of three arms that attach the basket to the shaft in the back that turns it. I had to purchase new basket for $200.00 and replace it by myself. If I had it replaced by service man, it would probably cost $400.00 or almost half of new machine.

There could be other, less expensive causes. There are springs and cables that counterweigh the weight of the basket. These springs sometime un-attach themselves due to the vibration of the machine. Simple re-attachment of these may correct the problem.

Any of these solutions require the washer to be opened and the exact cause diagnosed. Try not to use the washer untill it is repaired as continuing vibrations and banging will do more and more damage to the machine.

If you decide to do further investigation on your own, make sure the machine is unplugged before attempting to open the back covers!

Alex

Posted on Nov 23, 2008

  • 30 Answers

SOURCE: WHIRLPOOL WASHING MACHINE

No, this is not the kind of service that you deserve. I would call the Whirlpool Telephone # that is on your washer or instruction manual. I would report the store that has done this to you and let Whirlpool deal with them. Whirlpool may want to pull their products from this Merchant. While I had Whirlpool on the phone, I would advise them that I was going to call my attorney if no reasonable quick solution between the 2 of you could be reached. I would also let Whirlpool know that I intended on Calling the Local Better Business Bureau and report the Kottayam Authorized Whirlpool Dealership of the treatment that I had received from them. Don't make idle threats. They get you no where. Who knows, Whirlpool may end up giving you a brand new washer. It sounds like the float is out of it now, because usually when the water gets to the level that you have chosen; it should shut off. Good Day and Best of Luck to You. Let me know what happens, OK? Thanks.

Posted on Jan 14, 2009

jsrock516
  • 5911 Answers

SOURCE: Kenmore 80 Series Model 110-25862 that won't start wash cycle

Check your lid switch. This is the most common cause of the problem you are experiencing. Symptoms may include, filling and stopping on the intial fill cycle, a wash tub that will not drain, and stopping right after the wash cycle and not advancing to rinse or spin cycles.

The lid switch is usually mounted under the washer top casing, on the right hand side on most top load models. It is activated by a plastic piece on the lid (called a "Lid Strike") through a small hole on the rim of the wash tub opening. In many cases the lid strike breaks off the lid, or the lid switch becomes loose and no longer makes contact. Inspect the lid to make sure the lid strike is still intact, and then inspect the mounting screws (adjacent to the small opening on the wash tub rim) and make sure they are snug. If you determine the switch to be defective, the following link explains how to replace one:

http://www.fixya.com/support/r3557193-replacing_a_lid_switch

On some models, the lid switch is located under the top casing by one of the lid hinges. You will know if you if you have this type of switch, because It does not have a lid strike and the small hole on the right hand side of the wash tub will not be present. This switch is actuated (toggled) by a rod on the lid hinge. With this type of switch, if you locate it and it can be toggled by hand, you may only need to adjust the actuator by bending it slightly.

A replacement lid switch (if required) can be purchased at any of the following web sites:

searspartsdirect.com
pcappliancerepair.com
appliancepartspros.com
repairclinic.com

This is a very simple and inexpensive repair that you can do without the assistance of a repairman. The average price is about $20 - $30 if you perform the repair yourself. Prices differ between sites so shop and compare. The part number for a replacement for your washer is 3949238.

NOTE: You DO NOT need to drain the washer to replace the lid switch. Once a defective switch is replaced, the washer will drain.

If you have questions, or need additional assistance, please post back and let me know. I hope this information is helpful.

Posted on Mar 19, 2010

BIKER T
  • 909 Answers

SOURCE: Hi, I have an Electrolux

Im taking it that you have a squirrel cage motor.(motor without bruhes) Locate the capacitor and replace it. Most of the time its the capacitor that has malfunctioned and that will stop the spin cycle. If you have a soft start.(an electronic control), then check the brushes. Possibly need someone to help as the motor will need to be removed to gain access to the brushes. Check length. must be at least 25 mm.(otherwise not enough tension). Make sure power is pulled out when doing this repair.

Posted on Sep 05, 2010

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