Question about Frigidaire GLTF2940ES Front Load Washer

1 Answer

Water not draining-is it the pump?

The washer spins but the water does not go out of tub, could it be the pump is not working? This is a stack front loading machine so it does not seem as big as reg. ones. Before I call in a service man can I fix it myself?

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  • bhmhrhkh Jun 06, 2008

    Our washer does spin but the water is not draining and we hear a motor sound but water doesn't drain. Is it the pump? How do we get to it?

  • frees14 Jun 24, 2008

    I have the same problem water will go in but won't go out not even in spin cycle

  • Johannes Hechter Mar 04, 2013

    Could be something in pipe at pump. Take pipe off at pump and you will be surprized at what you find. Remove obstruction and away you go.

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Get all the water you can out if possible remove dryer lean washer back against wall remove bottom panel pump is on right side remove hoses but watch for flood almost no way to avoid it unplug power to pump and washer remove bolts from pump clan make sure impeller in pump has not come loose from shaft if unable to clean from hose ports remove body screws around edge of pump to clean

Posted on May 05, 2008

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1 Answer

Washer spins slowly and will not drain


Sounds like the motor might not be turning the tub at high enough RPMs

Aug 08, 2012 | Frigidaire FEX831CS Top Load Stacked...

3 Answers

Frigidaire model fex831fs4 will not drain or spin


My problem was a little different but I want to post this for others that might experience the same.

My Frigidaire Washer/Dryer Stack Combo Model FEX831FS4 was not draining and had a humming/buzzing noise when it got to drain/rinse cycle. This is usually and probably caused by a small sock or thin or small underwear that got sucked out the top and into the drain hose. I have no idea why they did not design this with a rubber flap like most washers to protect from items going up and out but here's how you fix it.

IF your unit is having this issue STOP and don't try runnin drain/rinse cylces anymore or you may damage the water pump and have to buy a new one. I think I damaged mine from trying to drain the water so many times with a sock clogged in there... but so far it is working anyway, just with a buzzing noise.

HERES THE FIX

You need to TAKE OFF the FRONT COVER and REMOVE the ITEMS FROM the HOSE leading to the WATER PUMP. The water pump is on the bottom front left and theres only TWO SCREWS to get off the FRONT COVER of the washer/dryer. They are on the bottom by the feet. Have someone tilt the unit backwards and unscrew them with a phillips head and then pull the front cover down and off. There is a rubber snap pin in the top center of the cover but it will come loose as you pull down.

In order to get at the water pump you do NOT need to pull the washer/dryer out, you can get at everything from the front. However it might be a wise decision to unplug the power since water will be draining everywhere.

First siphon out all the water in the tub, whatever you don't siphon will immediately coming rushing out once you remove the hose from the water pump.


I would UNPLUG the electrical connector on that water pump and tie it up out of the way because even if you siphoned the water there will still be water in the hoses and probably under the washer tub some.

Disconnect the hose that comes from the tub to the water pump. That's where I found a small children's sock clogging the pump. Dry off the water pump plug connector pins if they got wet (where you removed the plug from) and reconnect the electric connector.

We tried many times to run the drain cycle before taking the washer/dryer apart so your water pump might be shot as I think mine is. Now mine always makes a buzzing noise as if it's wore out from being worked with a sock blocking it's inner part. You might need to replace your water pump.

May 08, 2012 | Frigidaire FEX831F Top Load Stacked Washer...

1 Answer

The water in the washing machine will not drain. It spins but will not drain.


cloged pump or drain hose ,remove front acess panel check pump to tub hose for obstruction in hose and pump

Jan 23, 2011 | Kenmore 98702 Stacked Washer/Dryer

1 Answer

Kenmore stack washer/dryer combo. Model # 417-94812301 The water will not spin out. It spins but the water does not go out. When we took the drain hose out of the drain and laid it out stright the water...


There is a water pump in the machine which pumps the water out of the outer tub and into the drain, after the wash and rinse cycles.
It is possible that this pump isn't working properly. I think if it weren't working at all, you wouldn't be able to get beyond the wash cycle.

It has been my experience that small articles of clothing may get washed or spun out of the inner tub and into the area around the pump pick up, thus partially blocking the flow to the pump.
It's also possible that the drain hose from the pump to the drain may be partially clogged.
It is also possible that the pump doesn't run sufficiently long to get all of the water out because its' motor gets hot and shuts down or because of a problem in the control mechanism which manages the the starting and run time of the pump.

First, I would unplug the washer from the wall outlet and probe under the inner tub, or possibly remove the tub to see that there is no blockage from clothing.
It's also possible that things left in clothing pockets like paper clips, small plastic items, etc. can get into the pump and lock up the impeller.
If you're sure it isn't blocked you can then run a "short cycle", no load and water only, and watch to see how much water comes out of the discharge hose where it's hung on the drain pipe.
It should gush out, and tub should be free of standing water prior to the start of the first rinse cycle.
If it does not, then you'll have to access the pump and clear it of obstructions or replace it, if defective.

As it drains, it should start spinning slowly, then speed up as it drains; the final portion of the spin cycle is very fast.
Essentially, the spinning tub wrings out the clothes using centrifugal force.

With the water remaining in the bottom of the tub, it would appear that it is:
a) not spinning long enough, or
b) there is something preventing all the water from getting out in the time allotted by the timer to perform this task.


A fair handy man can get to pump either from the rear of the machine with back plate off, or by removing the cabinet cover from the frame, depending on the model of the the machine.

As always - before attempting any repair, UNPLUG THE UNIT!



When clothes are wet at the end of a cycle, check these:

Motor coupler
To test the motor coupler, re-start the washer in its spin cycle. Let the machine run for a minute, and then open the lid and notice whether the tub is spinning:
If it's spinning when you lift the lid, the coupler is fine.
If it isn't spinning--and your machine was produced by Whirlpool®--you may have a broken coupler. Many Whirlpool-made washers use a small, relatively inexpensive device called a motor coupling. This plastic-and-rubber component is mounted to the shaft of the motor on one side, and to the transmission on the other. Over time, the coupler wears out and fails. When that happens, you need to replace it completely.

Spin cycle
If the washer doesn't reach its proper spin speed, the clothes may be too wet at the end of a cycle. Check to be sure the load is properly balanced and run a spin cycle again. If the clothes are still wet, you may have a worn or loose belt (Maytag®), a worn clutch (GE®/Hotpoint®), or a worn motor pulley or tub bearing. Replace the applicable component.
Alternatively, there could be clothes caught between the inner and outer tubs. Read the "It spins but won't pump" section of the "It won't drain" section. Also, there could be other things that cause friction on the drive train. Seek the assistance of a qualified appliance repair technician.

Siphoning
If the water that pumps from the machine goes right back into the machine after the spin cycle, it may be because your washer is siphoning the water from a laundry tub with a slow drain, back into the washer. Try to improve the draining of the laundry tub. (Is there something stuck in the drain?) Also, be sure the drain hose doesn't reach more than about 4 inches into the laundry tub. If it does, cut off the excess.

Water-inlet valve
Water-inlet valves eventually fail. One problem that may develop with a water-inlet valve is that it can no longer completely shut off when the electricity is turned off to it. Then, the valve may leak and drip water into the clothes tub--you may notice that your washer has water in it when you haven't used it for a few days. To fix this, replace the valve.




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May 12, 2010 | Kenmore 98702 Stacked Washer/Dryer

1 Answer

My washing machine isn't draining. The drainage line does not appear to be kinked. What else can I do


It won't drain If your washer won't drain, check these: It spins, but doesn't pump It doesn't spin or pump It pumps, but the water returns It spins, but doesn't pump If your washer spins but doesn't pump the water out, the drain line is probably clogged. In many washers, a small sock or other piece of clothing can get between the clothes tub and the outer tub that holds the water. If the clothing gets between the tubs, it may then get into the drain hose that's attached to the pump--or even into the pump itself. If it's in the pump, you need to remove the hoses from the pump and pull the item out. To remove the sock from the outer tub port, open the washer's main access panel and remove the large-diameter rubber hose that connects the pump to the bottom of the outer tub. Then, using needle-nose pliers, try to grab and remove the clothing through the port. Sometimes you can't remove the stuck clothing from below. Then you have to remove the agitator, top of the outer drum shield, and inner clothes tub. This isn't easy to do--and you may need special tools--so you might be happier getting a qualified appliance repair technician to do the job. If the drain line isn't plugged, the problem may be with your pump. Even if the pump appears to be turning, the internal impeller may be broken. If so, you need to replace the pump. It doesn't spin or pump If your washer doesn't spin or pump water out but the motor is running, your washer probably has a frozen pump pulley. If so, you need to replace the pump. To check the pulley, remove the pump from the washer and try to rotate the pulley manually. If it doesn't turn freely--if it's frozen or stiff--replace it. It pumps, but the water returns If the water that pumps out of the machine goes back into the machine after the spin cycle, your washer may be siphoning the water from a laundry tub that has a slow drain, back into the washer. The usual remedy for this is to improve the draining of the laundry tub. (Is something stuck in the drain?) Also, check for these problems: If the drain hose reaches more than about 4 inches into the laundry tub, cut off the excess. If your drain hose is lower than the washer's cabinet, install an air gap/siphon break assembly.

Jan 15, 2010 | Kenmore 98702 Stacked Washer/Dryer

1 Answer

Slow spin, water under the front of my washer


Hi,

If your washer won't drain, check these:

It spins, but doesn't pump
It doesn't spin or pump
It pumps, but the water returns

It spins, but doesn't pump
If your washer spins but doesn't pump the water out, the drain line is probably clogged. In many washers, a small sock or other piece of clothing can get between the clothes tub and the outer tub that holds the water. If the clothing gets between the tubs, it may then get into the drain hose that's attached to the pump--or even into the pump itself. If it's in the pump, you need to remove the hoses from the pump and pull the item out.

To remove the sock from the outer tub port, open the washer's main access panel and remove the large-diameter rubber hose that connects the pump to the bottom of the outer tub. Then, using needle-nose pliers, try to grab and remove the clothing through the port.

Sometimes you can't remove the stuck clothing from below. Then you have to remove the agitator, top of the outer drum shield, and inner clothes tub. This isn't easy to do--and you may need special tools--so you might be happier getting a qualified appliance repair technician to do the job.

If the drain line isn't plugged, the problem may be with your pump. Even if the pump appears to be turning, the internal impeller may be broken. If so, you need to replace the pump.


It doesn't spin or pump
If your washer doesn't spin or pump water out but the motor is running, your washer probably has a frozen pump pulley. If so, you need to replace the pump. To check the pulley, remove the pump from the washer and try to rotate the pulley manually. If it doesn't turn freely--if it's frozen or stiff--replace it.


It pumps, but the water returns
If the water that pumps out of the machine goes back into the machine after the spin cycle, your washer may be siphoning the water from a laundry tub that has a slow drain, back into the washer. The usual remedy for this is to improve the draining of the laundry tub. (Is something stuck in the drain?) Also, check for these problems:

If the drain hose reaches more than about 4 inches into the laundry tub, cut off the excess.

If your drain hose is lower than the washer's cabinet, install an air gap/siphon break assembly.

Good Luck!!

Sep 12, 2009 | Maytag PAV2300 Top Load Washer

1 Answer

Excessive vibration and movement during spin cycle


mostly its faulty motor problem or drain problem. It won't drain If your washer won't drain, check these:

It spins, but doesn't pump 
It doesn't spin or pump
It pumps, but the water returns
It spins, but doesn't pump If your washer spins but doesn't pump the water out, the drain line is probably clogged. In many washers, a small sock or other piece of clothing can get between the clothes tub and the outer tub that holds the water. If the clothing gets between the tubs, it may then get into the drain hose that's attached to the pump--or even into the pump itself. If it's in the pump, you need to remove the hoses from the pump and pull the item out.

To remove the sock from the outer tub port, open the washer's main access panel and remove the large-diameter rubber hose that connects the pump to the bottom of the outer tub. Then, using needle-nose pliers, try to grab and remove the clothing through the port. 

Sometimes you can't remove the stuck clothing from below. Then you have to remove the agitator, top of the outer drum shield, and inner clothes tub. This isn't easy to do--and you may need special tools--so you might be happier getting a qualified appliance repair technician to do the job.

If the drain line isn't plugged, the problem may be with your pump. Even if the pump appears to be turning, the internal impeller may be broken. If so, you need to replace the pump.

It doesn't spin or pump If your washer doesn't spin or pump water out but the motor is running, your washer probably has a frozen pump pulley. If so, you need to replace the pump. To check the pulley, remove the pump from the washer and try to rotate the pulley manually. If it doesn't turn freely--if it's frozen or stiff--replace it. 

It pumps, but the water returns If the water that pumps out of the machine goes back into the machine after the spin cycle, your washer may be siphoning the water from a laundry tub that has a slow drain, back into the washer. The usual remedy for this is to improve the draining of the laundry tub. (Is something stuck in the drain?) Also, check for these problems:

  • If the drain hose reaches more than about 4 inches into the laundry tub, cut off the excess.


  • If your drain hose is lower than the washer's cabinet, install an air gap/siphon break assembly.


May 07, 2009 | Frigidaire FEX831CS Top Load Stacked...

1 Answer

Water runs during final spin cycle


You have a blockage in the drain pump. Remove the front panel to access the drain pump.
Bail the water from the tub.
Remove the hoses on the pump and clean out the lint or garment from the pump.

Mar 26, 2009 | Frigidaire Washing Machines

1 Answer

Kenmore stack washer and dryer


gabehart....sounds like belt is slipping. Replace it. The water pump is on a separate smaller motor so is not affected by the agitator/spin motor.

Jun 04, 2008 | Kenmore 98702 Stacked Washer/Dryer

2 Answers

Washer not draining water


It won't drain If your washer won't drain, check these:

It spins, but doesn't pump
It doesn't spin or pump
It pumps, but the water returns
It spins, but doesn't pump If your washer spins but doesn't pump the water out, the drain line is probably clogged. In many washers, a small sock or other piece of clothing can get between the clothes tub and the outer tub that holds the water. If the clothing gets between the tubs, it may then get into the drain hose that's attached to the pump--or even into the pump itself. If it's in the pump, you need to remove the hoses from the pump and pull the item out.

To remove the sock from the outer tub port, open the washer's main access panel and remove the large-diameter rubber hose that connects the pump to the bottom of the outer tub. Then, using needle-nose pliers, try to grab and remove the clothing through the port.

Sometimes you can't remove the stuck clothing from below. Then you have to remove the agitator, top of the outer drum shield, and inner clothes tub. This isn't easy to do--and you may need special tools--so you might be happier getting a qualified appliance repair technician to do the job.

If the drain line isn't plugged, the problem may be with your pump. Even if the pump appears to be turning, the internal impeller may be broken. If so, you need to replace the pump.

It doesn't spin or pump If your washer doesn't spin or pump water out but the motor is running, your washer probably has a frozen pump pulley. If so, you need to replace the pump. To check the pulley, remove the pump from the washer and try to rotate the pulley manually. If it doesn't turn freely--if it's frozen or stiff--replace it.

It pumps, but the water returns If the water that pumps out of the machine goes back into the machine after the spin cycle, your washer may be siphoning the water from a laundry tub that has a slow drain, back into the washer. The usual remedy for this is to improve the draining of the laundry tub. (Is something stuck in the drain?) Also, check for these problems:

  • If the drain hose reaches more than about 4 inches into the laundry tub, cut off the excess.


  • If your drain hose is lower than the washer's cabinet, install an air gap/siphon break assembly.

May 29, 2008 | Frigidaire FEX831CS Top Load Stacked...

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