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My HP 5500 stops printing jobs on its own. If I hit continue, it keeps printing the same job and not moving on to the next one in line. It also prints all of page one and page two, but I have to pull page two out of the printer.

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  • Bether May 08, 2008

    I had already tried unplugging it, but tonight I unplugged both the printer and the computer.

    I solved the problem myself by Opening system Preferences, clicking on Print & Fax. Clicking Printing & Set upPrinters button. Double clicked on 5500 series printer and voila!!!!!!! The job window appeared.

    Previously I had only been able to find the listing of jobs when I requested a "Print" and it appeared asw a pop-up window.

    I have now created a desktop printer icon and will have no further management issues.

    Thanks for trying to help.

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  • 3,037 Answers

Try unplugging it for 10 minutes to reset it.

also clear out all print jobs on the computer and then try again and let me know what the situation is after following the two directions I gave.

thanks

Posted on May 05, 2008

  • Benjamin Patri
    Benjamin Patri May 07, 2008

    Please don't forget to respond about my solution.



    If your problem is fixed, please rate this solution as that is one of the biggest
    aspects of how this website works and in order to receive any credit in
    helping you, I need to be rated.








    Otherwise, let me know if you have further questions and I would be glad to help.









    Thank you

  • Benjamin Patri
    Benjamin Patri May 08, 2008

    ok, sounds good, I'm glad you fixed your printer, So you found the list of jobs like I suggested and did you delete the first one and then it continued or does it still make you select each print job to print it?

    It should automatically move on to the next job and not printing all of the jobs is just a little error printers seem to have. If you deleted all of the jobs like suggested and resent them to the printer, the problem should have been fixed.

    Have a good day

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