Question about Computers & Internet
Go to device manager by right click on the my computer icon ..than choose properties..and than hardware and device manager ..
In here look for the camera and see if it is well ..If it is in yellow with an ask sign on ..iot means that the driver is not installed proper ..and this is the cause for the black image on the camera ...Insert the driver cd and reinstall it ..or click right on the camera in the device manager ..and than update driver ..and go with the automatic search in the wizard ..for to see if the driver is present in the laptop but not installed..if there is no driver ..go to this site ...select the exact model ...and the operation system you use..and download the driver for the camera ..and reinstall it ..
Here is the link for the support site of the make you have ..
here I selected the mini 10 cause it is the most popular ..but if you have another model select the model from the begining ..go for home downloads..than computers..than laptops...than inspiration ...and from the list select your mini model ..after that select the OS and download all drivers you need..
have a good day !
Posted on Aug 24, 2010
I had a issue with this as well sad to reports i had a new camera shipped to my home office to put in. The cost on my part was FREE because it fell under the warranty. Now Dell might not ship just anyone out a cam because they consider it a non user replaceable part meaning you gotta take it to a tech locally. I got away with it because I basically own a lot of dell machines and pretty much get around the standard customer service call center number.
The issue is the lens on the camera, But first before we assume you want to make sure your drivers are installed.
let me know what the case may be
Posted on Aug 24, 2010
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Posted on Jan 02, 2017
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