Question about Lavazza Espresso Point Capsule Machine

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Lavazza espresso point (one month old) will not pump water to make steam, hot water or coffee. when any of those buttons are pushed, motor turns on but no water moves through the tubes.

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You should take it back and get an exchange, refund, or a different make. It could be something as simple as a loose water hose, but it's going to take disassembling the machine to find and fix it. Your best venue is to get a different one- this one is seriously flawed.
Good luck, and hope this helps.

Posted on Aug 24, 2010

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Posted on Jan 02, 2017

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I had the same problem, two green flashing lights with one red (water) all 3 would just keep flashing and not turn solid. No coffee can be made or hot water. I could not pump prime. The problem was the steam wand was blocked with old milk residue. It needs unblocking or you will never pump prime. I could not unscrew the steam wand...so I let it sink in a glass full of hot water for a few minutes and then turned the water knob counter clockwise to push out the softened residue. After that, everything was good. When water started flowing out of the steam wand, the red light turned off and the green lights turned solid. The obvious answer to why you can't pump prime is there is a blockage somewhere and best to start with the steam wand. --Mabada

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Sounds like a clogged steam pipe or a jammed two-way valve. First, I would try unfolding a small paper clip and then stick it up the spout of the steam pipe. if this does not free up the steaming arm then it is most likely a clogged two way valve. Should you need service you can call 781-393-2929. we are an authorized lavazza distributor and service center

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