Question about HP P4515n LaserJet Printer

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Hi, i'm working with an HP P4515n Laserjet Printer with the msg "Insert Black Cartridge". The problem started with the original toner that comes with the printer, but i've also tried it with a new one and its showing the same msg. The service manual doesn´t mention any part replacement but the HP 4200 service manual says "after changing the toner if the problem persist, replace power suppy"...Will that work with the P4515n printer?

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  • malakir Aug 26, 2010

    Did the power off reset and the cold reset...nothing changed. Any other suggestions? or is it time to order the power supply?




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Before you follow that instruction, i will advice you reset your printer first, because problems like this happen, it is first advice to try reset the printer. Power off the printer and power on back, while the printer is warming up. remove the plug from the AC unit and wait for some minutes before plugging it, plug it back, see if it fix the problem, or you follow the reset instruction on the printer manual, if the problem still persist, you can now replace the power supply.

Take care.

Posted on Aug 24, 2010

  • Jimoh Adeleke Muyideen Aug 26, 2010


    Since you have carried out all the reset, and not still solve, i will advice you let a repair person help look into it and also order for the power supply.



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