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When reinstalling my software for HPC7280 printer I received a messg that said "Fatal error, contact hp.com/support and MSI.net.deviceservicemamager40. Exactly what does this mean and what should I do?

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Here are two things that might work for you:
step 1>
remove netdevicemanager.msi from windows cleanup utility.
then try to install software again.

step 2>
remove netdevice manager from registry.
hklm > software > hewlett packard under hewlett packard you will find many {4dfg324.........} entries on left. if you will check each one of these code entries has its discription on right hand side of registry window. each one of these are for scan.msi, solution center.msi.... etc. fine out netdevicemanager.msi adn uninstall that {code} key from hewlett packard. these code keys may also be found in same location under hewlett packard under install key or installed options.
Then make sure to download and install the latest software/drivers from hp located here just select your OS in the first step:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&os=228&product=3204785


Posted on Aug 24, 2010

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1. Press Cancel Job to clear the print job from the printer memory.
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