Question about HP Office Equipment & Supplies
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Posted on Jan 02, 2017
You can try to do a "Cold reset" turn off the printer hold down the Menu/reset button and turn it back on. Do you hear the machine go into rotation? the 4 plus has a high pitch sound follwed by the fuser turning ( you'll know when it does it) if it doesn't go into rotation then there is another problem.
You can try to do a "Cold reset"
turn off the printer hold down the Menu/reset button and turn it back on.
Do you hear the machine go into rotation? the 4 plus has a high pitch sound follwed by the fuser turning ( you'll know when it does it) if it doesn't go into rotation then there is another problem.
Posted on Oct 15, 2007
If you have removed and reinstalled the magenta cartridge several times, it is very likely the cartridge is defective out of the box. If you have another magenta cartridge, put that one in and see if the problem resolves. I'm betting it will. If that second cartridge does work, then return the defective cartridge to where you purchased it - they should replace it without a hassle.
Posted on May 13, 2008
if printing from 2 other computer works fine, will i think its not an issue of IP address which changes somehow. but anyways, try to check if you still have other printer drivers under "PRINTERS" (see control panel). it should say HP Photosmart c6100 series. If you also have there a printer icon that says HP Photosmart c6100 series Copy1, try using it (right click on that icon and choose Set as Default Printer). If you only have HP Photosmart c6100 series under PRINTERS, try to right click, then choose properties. When Properties box is open, click on PORTS tab. then click on configure ports below. Try to type in the IP address of the printer under "Printer Name or Host name or IP address". make sure that you already printed network configuration page to get the exact ip address of the printer, Dont know how to print? do this.
PRINTING NETWORK CONFIGURATION PAGE
1. press setup, then scroll down and look for Network.
2. press okay on network, it will give you the first option "VIew network settings".
3. press okay on it, and it will give you the first option "Print network configuration page."
4. choose that and press okay. it will print the network config page. from this document, you will be able to see the IP address of the printer.
Please let me know if the issue is still not resolve so that i can go ahead and give you another possible solution.
Thank you so much.
Posted on Jul 07, 2008
You need to ensure your document isn't set to print to a windows document printer. Change it to your defaut printer and it'll work.
Posted on Sep 04, 2008
I think I know what the problem is...
When you refill these toner cartridges you need to reset the "toner empty" cog wheel.
For instructions on how to do this follw this link:
It has pictures and explains how to reset the cartridge
Posted on May 13, 2009
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