Question about Whirlpool Duet GHW9150P Front Load Washer

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F11 and DL error on Whirlpool Duet washer. Please help

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"F11" is a Serial Communications error between the Central Control Unit (CCU) and Motor Control Unit (MCU). The CCU is the main computer for the washer and is located directly behind the wash tub. The MCU is the Drive Motor Control board and is located in the rear of the washer adjacent to the Drive Motor on the left-hand side (facing from the rear with the back panel removed). The wiring harness can also cause the error, but it is not as common a problem.

Whirlpool is the manufacturer of both model washers and recommends the following troubleshooting advice. Remove the top panel of the washer by removing the three screws holding it in place in the rear. Once the screws are removed, the panel slides back, then off. Remove the rear panel of the washer for access to the drive motor and MCU. Now check the following:

- Check the wire harness connections between the CCU, the MCU and Drive Motor. Make sure all connections are attached and making good contact. Check for any broken wires or connector pins.
- Check the Drive Motor to see if it free spins and that the belt is still attached and not slipping. If the motor is seized, replace it. If the belt is broken or worn, replace it as well.
- Check the MCU. Connector 1 is the Serial Communications Link between the MCU and CCU. Connector 2 is the connector to the drive motor. Resistance checks across pins 1, 2, & 3 are the motor windings. Connector 3 is the power supply - 120VAC should be read across pins 1 and 2 with the door in the locked position. NOTE: The connectors are read 1, 2, and 3 from the bottom to the top with the MCU installed.
- Check the CCU. Verify connectors 7 and 11 are properly installed. Facing from the front of the washer, connector 7 is the 4th connector from the RIGHT along the front. This is MCU Power. Connector 11 is the Serial Communications link from the CCU to the MCU and is located along the left hand side of the CCU (the connectors are numbered 11 through 14 back to front).
- Check the Drive Motor. Remove the connector and perform resistance checks on the motor connector pins. Readings across pins 1 to 2, 2 to 3 and 1 to 3 should read 6 ohms.

In most cases this is an indication of a failed CCU. This is an easy repair that the average do-it-yourselfer can accomplish on their own. If the washer is still under a warranty, parts and labor would be covered. With no warranty, a replacement parts will vary in price depending on where you get them. There are several good websites available that you can order parts on line and have shipped directly to you.


NOTE: Remove all the connectors from the CCU ONE AT A TIME and reconnect to see if the error code goes away BEFORE you decide to purchase a new one. It is not common, but sometimes a flaky connection can generate error codes.

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Posted on Sep 21, 2010

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WHAT MEANS ERROR CODE FOR MY DRYER MACHINE F11?


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  • Jan 30, 2016 | Dryers

    2 Answers

    I keeg getting the dreaded F11 anf DL code!


    Hi,
    The following list of codes indicates an electronics communication problem with the washer:

    Duet HT® washer - F01, F03, F06, F11, F23, F24, F27, F28, F29, F30, F31, F32, F35, F42, F61, F62, F63, F64, F65, F70, F71, and F99
    Duet® washer - F05, F07, F09, F10, F11, F13, F14, F15, F21, F22, and FdU
    Duet SportTM washer - F01, F11, F23, F24, F27, F28, F29, F30, F31, and F33
    PLACEHOLDER FOR ART
    To remove the error display, press Pause/Cancel twice.
    If Pause/Cancel does not work:
    1. Unplug washer or disconnect power for one minute.
    2. Plug in washer or reconnect power.
    3. Re-select the cycle and press Start.
    NOTE: If the error remains on the display, then call for service.

    Take care

    Jun 22, 2010 | Whirlpool GHW9400 Front Load Washer

    1 Answer

    F11 and/or dl code on a whirlpool duet front load washer


    F11 is:
    Serial Communication Error
    Communication between the Central Control Unit (CCU) and the Motor Control Unit (MCU) cannot be sent correctly.
    Check for:
    Check Wire Harness connectors to the MCU, the motor, and Central Control Unit (CCU)
    Check the Drive system for any worn or failed components
    Check MCU
    Check CCU
    Check Motor
    Check Wire Harness

    http://www.fixya.com/support/r666194-f11_error_whirpool_duet_kenmore_elite

    Check the above link for a detailed article about the f11 error code.
    Courtesy:JSrock

    Apr 01, 2010 | Whirlpool Duet GHW9150P Front Load Washer

    1 Answer

    Whirlpool front load washer displays error f did what the manual says but still same problem


    it shows f11,also DL,
    I did change the door lock,
    same alarms.

    it's fine for few wash but when it happens again it just stop and show
    F11.

    Mar 28, 2010 | Whirlpool Duet GHW9150P Front Load Washer

    1 Answer

    The washer beeps and flases f dl


    it probably flashes also f11....to correct that problem , you must replace CCU board (upper board) and latch assembly...

    F11: CCU board
    FDL: latch problem

    Jul 03, 2009 | Whirlpool Duet GHW9150P Front Load Washer

    2 Answers

    F dL symbol on Whirlpool duet HT


    It is saying there is a problem with your door Lock. when you close the door does it hold like it use too? try to open and close the door if it doesn't really close properly then you will just need a door latch. If the machine gives you an f11 code then its the main computer board that can also give your the door lock error. I would check the door first though.

    Jan 09, 2009 | Whirlpool Gold Duet GHW9400P 3.8 Cu. Ft....

    1 Answer

    Duet GHW9160PW0 F11 Issue


    not related to shake, issue, but hte f111 and dl issue def sounds as if the connection between the 2 has been compromisdd, in my experience it has been a faulty CCU, losing communitcationsd with the door latch thus the f11

    Dec 27, 2008 | Whirlpool Duet GHW9150P Front Load Washer

    1 Answer

    Whirlpool Duet Washer GHW9150PWO Have F11 and DL errors. Have replaced the door lock 2 x and still have same error messages.


    Well du is a door lock error but it can also mean an error with communication to the main control board or ccu. f11 is also a communication error in either the ccu or the mcu ( motor control board)......easiest thing to try is to unplug all your connections to the ccu and plug them back in and try it again.....sometimes a wire harness just may be loose....if that dosent work I would look at replacing the ccu ( central control unit )

    Jul 28, 2008 | Whirlpool Duet GHW9150P Front Load Washer

    1 Answer

    My whirlpool duet is giving me a dl error or F11. The door will not unlock and my clothes are stuck in the washer.


    F11 is a communications error between the main control board and the motor control board. You can first try to unplug the washer for a few minutes. Plug it back in and see if it will reset. If not one of the two control boards may be bad. Another thing you can try is to unplug all the wiring harnesses on both boards and plug them back in. It could just be a loose harness. The main control board is under the top panel in the back. The motor control board is behind the bottom panel on the left.

    Apr 08, 2008 | Whirlpool Duet GHW9150P Front Load Washer

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