Question about DISH Network DVR-625 DTV Receiver / 100-Hours Video Recorder

1 Answer

The dvr the error 311 - DISH Network DVR-625 DTV Receiver / 100-Hours Video Recorder

Posted by on

Ad

1 Answer

  • Official Brand Answer
  • 263 Answers

Hello, Tommy Faust with DISH Network Customer Service here. I'm sorry you're having that error message.

That message is usually related to a hard drive problem. I would recommend doing a Hard Drive Spin Down where you unplug it for about 45 mins to an hour and plug back in.

Hope that helped you. If you still have the problem or any questions feel free to reach me here or email me at thomas.faust@dishnetwork.com

Posted on Jan 08, 2011

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

DVR not working. Says to unplug for a minute, I did multiple times, still not working


kuda08rdb,

Are you still having problems with your 625 receiver? It sounds like you are getting a 024 error message. When you unplug the receiver and plug back in, do you ever get a 311 error message? If you are still having problems, the receiver may need to be replaced. I would be happy to further assist you if you would respond back to this site.

Ray Calo
DISH Network

Sep 19, 2010 | DISH Network DVR-625 DTV Receiver /...

1 Answer

I can't pause or rewind my moveie


fktrejo,

When you try to use the DVR features, do you get an error message (024 or 311)? Have you unplugged your 625 receiver yet? If not, unplugged the receiver for about 10 seconds and plug back in. This will cause the receiver to reboot and acquire satellite signal. When the picture comes back on, try to pause. If it still doesn't work, we may need to replace the 625 receiver. I hope this helps.

Ray Calo
DISH Network

Jun 28, 2010 | DISH Network DVR-625 DTV Receiver /...

1 Answer

Dish will not record or pause and i have unplugged the reciever like it told me but it still won't work.


austinneal33,

Are you getting an error message (024 or 311)? If you are still having problems with your receiver, please call 1-800-333-3474. We may need to replace the receiver. I hope this helps.

Ray Calo
DISH Network

May 20, 2010 | DISH Network DVR-625 DTV Receiver /...

1 Answer

My dish DVR HD control doesn't work


lumaes200,

You have indicated that you have a 622 DVR receiver, since this is where your posting was found. When you trying any of the DVR functions on the remote, do you get an error message (024 or 311) indicating that the function is not available at this time? If not, try unplugging the receiver for 10 seconds from the electrical outlet. This will reboot the receiver and re-acquire the satellite signal. Once the picture returns, try the DVR function. If the problem continues, please call 1-800-333-3474; we may need to replace the receiver. I hope this helps.

Ray Calo
DISH Network

Apr 02, 2010 | DISH Network ViP622 DVR DTV Receiver /...

1 Answer

No dvr function


Try a hard reset, disconnect from outlet for 2 minutes. If that does not work, check to see if you get an error code, 311 or 024 and if so, your receiver needs to be replaced. Call Dish!

Jan 08, 2010 | DISH Network ViP622 DVR DTV Receiver /...

1 Answer

Would not come on and now it will not play recorded tv or record


Your Hard Drive has crashed and your rec will need to be replaced. you can try to hard reset it by unplugging for a few minutes then plugging back in, see if you gett error msg 311 upon boot up if so then it needs replaced, also if you cannot still access DVr or Dvr functions it will also need replaced due to hard drive crash. 800-333-3474 for tech assistance.

Oct 15, 2009 | DISH Network Televison & Video

1 Answer

Error 311 displayed. replaced drive. error 024 displayed. can't record. how do i initialize the new hard drive?


these error msgs indicate HD failure. your recr will need to be replaced to correct this issue. If you replace the drive yourself you can still ahve these problems, it is recommended to get a replacment from dish themselves.

Sep 30, 2009 | DISH Network ViP622 DVR DTV Receiver /...

1 Answer

Error code 05


delete all recordings from hard drive unplug the receiver from the wall for 5 minutes and plug it back in, if 311 error message appears call dish network

Jul 27, 2008 | DISH Network DVR-625 DTV Receiver /...

1 Answer

New HD receiver - can't get DVR to work


just to check the dvr models are 501 508 510 625 522 722 622. if it is a dvr unplug reciever and reconnect to power if the hard drive has failed an error 311 should appear, in this case receiver will need to be replaced

Jan 20, 2008 | Televison & Video

Not finding what you are looking for?
DISH Network DVR-625 DTV Receiver / 100-Hours Video Recorder Logo

324 people viewed this question

Ask a Question

Usually answered in minutes!

Top DISH Network Televison & Video Experts

S. Gontko

Level 2 Expert

142 Answers

john milligan

Level 3 Expert

514 Answers

Jaime Hernandez

Level 3 Expert

2318 Answers

Are you a DISH Network Televison and Video Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...