Question about Whirlpool Duet GHW9150P Front Load Washer

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My washer is showing a SP, and will not continue washing. how do I fix this?

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If this is a Whirlpool Duet series washer, there is no "SP" error code. You are probably getting an "SD" error, which is a Suds lock error code. The washer will not complete any cycle as long as the error code is present. The following link explains the error and some potential causes:

http://www.fixya.com/support/r3608687-sud_error

The number one cause of the error comes from using too much, or the wrong type, of detergent. You are required to use High Efficiency (HE) detergent with these washers because the concentration is formulated for HE washers that use small amounts of water. Using the wrong type of detergent can also void any manufacturer warranty you may have.

NOTE: HE detergent does not have a lot of suds, which often confuses consumers into thinking they aren't using enough detergent. With HE washers little to no suds is NORMAL and preferred.

If you use too much detergent, using the RINSE/SPIN option is recommended to flush the tub, drain pump and lines. IMPORTANT: It can sometimes take SEVERAL cycles to clear. Also, leaving the door open for a while can allow air into a suds filled drum to get rid of some of the bubbles.

Secondary causes can come from something restricting the drainage system. Most notably, something lodged in the drain pump and/or drain hose(s). I've included a follow-on link that explains how to check the drain pump reservior if required.

Each one of these washers come with a technical data sheet inside.

To access, you will need to remove the lower toe panel under the door. The access screws are located under the bottom front edge of the panel. You may have to prop the two front feet of the washer up for better access ( a 2x4 works well for this). With the screws removed, the panel should drop down, then come off. If the tech sheet isn't directly behind the panel, it will be affixed to one of the interior cabinet walls.

The tech sheet lists all error code definitions, troubleshooting data, diagnostics procedures and wiring diagrams. I mention the tech sheet because you may need it from time to time to troubleshoot your washer.

Read through the information provided and let me know if you have any further questions. I hope this can help you.

Posted on Aug 24, 2010

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he most common parts or causes, ordered by the likelihood of fixing the symptom.

User Control and Display Board

If the washer won't start, the user control and display board may be defective. Check for power to the washer first.


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Timer

If the washer won't start the timer might be defective. This part is often misdiagnosed, check other components before replacing this timer.


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Help me find my model number


Line Fuse

If the washer won't start the line fuse might have blown.


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Thermal Fuse

If the washer won't start the thermal fuse may have blown. It can be tested for continuity. Watch our fuse testing video for more information.


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Line Fuse and Holder

If the washer won't start the line fuse might have blown, or the line fuse holder might be damaged and need to be replaced.


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Main Control Board

If the washer won't start the main control board might be defective. This is not common. Check other parts and causes first.


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Door or Lid Latch Assembly

If the washer won't start the lid switch assembly might be defective. This is a very common problem. The lid switch assembly can fail either mechanically or electrically. Test any electrical switches with an Ohm meter for continuity. The switches should have continuity according to their design.


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Door Lock Motor and Switch Assembly

If the washer won't start the door lock assembly should be checked. The door lock can fail either mechanically or electrically. Test any switches on the door lock with an Ohm meter. The switches should have continuity according to their design.


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Incoming Power Problem

If the washer won't start check to see if there is power at the electrical outlet which the washer is plugged into. Plug a lamp or radio into the outlet to check it. If the outlet is dead, check the circuit breakers or fuses for the home.


Power Cord

If the washer won't start, check to be sure there is power to the electrical outlet for the home. If that is OK, the power cord itself might be defective. This is rare. You can check the power cord with an Ohm meter for continuity.

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