Question about Whirlpool Duet GHW9150P Front Load Washer

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I have a Whirlpool Duet with a code F 11. I replaced the CCU, do you think its the Motor Control Board or is it time to recycle?

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Hi


Thanks for using FixYa. F11 is a communication error between the central control unit (CCU) and the motor control unit (MCU). As you have already replaced the CCU then to start with check the wire harness connections between CCU and MCU, and then check the motor. If both of them appear to be working fine then it seems that the MCU of your washer has gone bad as the control unit seems to be working fine. Please do rate the solution if the issue is resolved or post a comment for further assistance.


Thanks
Rylee

Posted on Aug 24, 2010

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F11 error - Whirlpool Duet washer


F11 Serial communication error Communication between the Central Control Unit (CCU) and the Motor Control Unit (MCU) cannot be sent correctly.

Potential Causes

• Check Wire Harness connections to the MCU, the motor, and Central Control Unit (CCU)
• Check the Drive system for any worn or failed components
• Check MCU
• Check CCU
• Check Motor
• Check Wire Harness

Replace failed component.

Read more: http://www.appliancepartspros.com/repair-help/whirlpool-fault-codes.html#Whirlpool Duet Front Loading Automatic Washer Fault Codes#ixzz2P3BOEFKI
http://www.appliancepartspros.com
you'll need to call someone in on this one,boards are very expensive and like it says it names both the ccu and mcu boards or the motor,if you call say whirlpool they might give you the part but you pay for labor and they will have the boards on the truck,the guy will replace one board at a time to see what one is bad,not like the older machines that you can check the parts with a meter.good luck

Mar 30, 2013 | Whirlpool Duet GHW9150P Front Load Washer

2 Answers

R11 error message


F/11 Serial Communication Error
Communication between the Central Control Unit (CCU) and the Motor Control Unit (MCU) cannot be sent correctly.
globul1a.gif Check Wire Harness connectors to the MCU, the motor, and Central Control Unit (CCU) globul1a.gif Check the Drive system for any worn or failed components globul1a.gif Check MCU globul1a.gif Check CCU globul1a.gif Check Motor globul1a.gif Check Wire Harness



My wife loved the Whirlpool Duet washing machine when she first got it, but now I think she would be happy to push it off of a cliff. We haven't even had it 2 years and about once a week it stops working in mid cycle. It beeps, flashes F11 error code, stays locked and there is no way to unlock it to get the wet clothes out. We have tried unplugging it to reset it. Sometimes this method works but sometimes it doesn't and when that happens, the wet clothes are stuck inside the machine...sometimes overnight. We've called the repairman a couple of times ($50 a pop) to unlock the door and get it started again. The repairman told me this is an extremely common problem with the Whirlpool Duets. Some of the computer units must have been faulty. It's hit or miss for those of you who are thinking about purchasing this and the problems usually start after the first year or two.

TIP: If your machine displays this error code and it is within the time period of your warranty, get the CCU replaced ASAP. Don't let Whirlpool stall while your warranty runs out. You should have a 1 or 2 year warranty which covers electronics.

We have to buy a new door lock and have the CCU replaced. The problem is that the new part is not guaranteed...not even for one day so if we get another faulty unit, we'll have the same problems again after a year of use.



Starting to see these fault codes pop up in these otherwise fine machines. The F/11 code is just a generic code generated when there’s a communications error between the two main control boards in the washer. These two boards are the Motor Control Unit (MCU) and the Central Control Unit (CCU).

A common problem is the wiring harness jiggling loose; remove and reseat it and that usually fixes it. If not, then you’re looking at spending some money on control boards. Yes, I said boards, plural. The really sucky part is that there’s no way to definitively and conclusively prove which board, the MCU or the CCU, is at fault so, unfortunately, that only leaves trial and error.

Here is service manual for whirlpool duet GHW9100 tis close

Nov 26, 2007 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

I keep getting an f 11 error code? what seems to


F11 is the code for a communication error between the CCU and motor control unit.  sometimes just re-seating the connectors on the CCU cures it.  if not, odds are it is a faulty CCU and needs to be replaced.

Jul 30, 2010 | Whirlpool Duet GHW9150P Front Load Washer

2 Answers

Whirlpool washer CCU replacement


hello.

The F-11 error code is an indication of a water temperature sensor error. There is a chance that there is a loose wire connection on the water temperature

what you will have to do to fix up the problem is to unscrew the washer (open) then clean up all form of water in the surrounding of the wire and the screen then couple it back again with this the problem is solve but note this you most take care of the water level all the time .
then also make sure that all wire are connected to there position .
thank you.

Jun 11, 2010 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

F11 and/or dl code on a whirlpool duet front load washer


F11 is:
Serial Communication Error
Communication between the Central Control Unit (CCU) and the Motor Control Unit (MCU) cannot be sent correctly.
Check for:
Check Wire Harness connectors to the MCU, the motor, and Central Control Unit (CCU)
Check the Drive system for any worn or failed components
Check MCU
Check CCU
Check Motor
Check Wire Harness

http://www.fixya.com/support/r666194-f11_error_whirpool_duet_kenmore_elite

Check the above link for a detailed article about the f11 error code.
Courtesy:JSrock

Apr 01, 2010 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

Keep having an f 11 error code,even in middle of a cycle


Hello there:
this dreaded error code is caused by the following

F/11 Serial Communication Error
Communication between the Central Control Unit (CCU) and the Motor Control Unit (MCU) cannot be sent correctly.
  • Check Wire Harness connectors to the MCU, the motor, and Central Control Unit (CCU)
  • Check the Drive system for any worn or failed components
  • Check MCU
  • Check CCU
  • Check Motor
  • Check Wire Harness

Jan 02, 2010 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

F 11 code appears on my duet washing machine?


erial Communication Error Communication between the Central Control Unit (CCU) and the Motor Control Unit (MCU) cannot be sent correctly.
  • Check Wire Harness connectors to the MCU, the motor, and Central Control Unit (CCU)
  • Check the Drive system for any worn or failed components
  • Check MCU
  • Check CCU
  • Check Motor
  • Check Wire Harness
  • good luck
shaun

Aug 23, 2009 | Whirlpool Duet WFW9550 Washer

1 Answer

F 11 error code on whirlpool duet washer.


Serial Communication Error
Communication between the Central Control Unit (CCU) and the Motor Control Unit (MCU) cannot be sent correctly.
  • Check Wire Harness connectors to the MCU, the motor, and Central Control Unit (CCU)
  • Check the Drive system for any worn or failed components
  • Check MCU
  • Check CCU
  • Check Motor
  • Check Wire Harness
this is for error code f 11

thanks.

May 02, 2009 | Whirlpool GHW9400 Front Load Washer

1 Answer

Whirlpool washer


F/11
Serial Communication Error

Communication between the Central Control Unit (CCU)
and the Motor Control Unit (MCU) cannot be sent correctly.

Check Wire Harness connectors to the MCU, the motor, and-
Central Control Unit (CCU)
Check the Drive system for any worn or failed components
Check MCU
Check CCU
Check Motor
Check Wire Harness

F/dL
Door Lock Error

A Door Lock Error occurs if the door cannot be unlocked.
It will try to lock it 6 times before displaying the error.

Door Lock Mechanism broken or removed from the Door
Check Door Lock/Switch Assembly
Check the wire harness connections to the Door Lock/Switch-
Assembly and Central Control Unit (CCU)
Door Lock/Switch Assembly Failure

Feb 23, 2009 | Whirlpool Duet 3.8 cu. ft. Front Load...

1 Answer

F 11 error code on Whirlpool Duet - Serial Communication Error ?


Your F11 Code is stateing these things but if it is intermittent probabbly a loose connection.


Serial Communication Error
Communication between the Central Control Unit (CCU) and the Motor Control Unit (MCU) cannot be sent correctly.
  • Check Wire Harness connectors to the MCU, the motor, and Central Control Unit (CCU)
  • Check the Drive system for any worn or failed components
  • Check MCU
  • Check CCU
  • Check Motor
  • Check Wire Harness

Jan 20, 2009 | Whirlpool GHW9300 Duet Washer

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