Question about Dell Dimension 9100 PC Desktop
At what stage did the computer stop? Did you hear the sound of the fans at all? Can you see the fans of the power supply on the back of the computer turnning? If not, you may need to replace the power cord, the power supply or the power outlet on the wall. Check to make sure it is the right voltage on the back of the power supply. If the fan on the power supply is turnning, open the box and turn it on and see whether the CPU fan is turnning. If it is not, there might be something wrong with the fan, the power cable from the mother board to the fan or the mother board. You can try to replace the power cable, the CPU fan and the mother board if necessary. Sometimes the ventilation isn't so good in the box for all the dust and too many cards so CPU turned off because of overheating after running for a while. So you can try to remove the dust on the back of the box or reduce some cards if it works right after you open the box without replacing anything. Sometimes memory issue can stop your machine from booting. So replace your memory is a good try to fix it too.
Also there is a diagnose light on the front panel of the computer which will tell you the possible malfunctioning component.
You can see the detailed explanation of the signal given by the diagnostic lights on page 45 of the user manual.
You can replace the malfunctioning components to fix it too.
When booting, you can also press F12 to boot to the Utility Partition and perform a series of tests on hardware issues. That will help to find the problematic hardware for you to replace and fix it. The steps are listed in the manual too.
If your machine actually goes pass those hardware test stage and stopped with some error message on the screen, there might be an issue with your hard disk and the data if you actually boot to your hard disk. You can set boot device by entering system set up. To enter system set up, use F2 just after booting and seeing the Dell logo and the F2 prompt appears.
Then you have the option to perform a hard restore which will lose all the data for you. When you press ctrl+F11 while booting, and choose restore it will do the Dell restore which will restore your hard disk to factory default as a new one. You can see the steps on page 53 of your manual.
If you don't want to lose the data, you can back up your data by plugging the hard disk to another computer and copy the data over. You can also perform a Operating System recovery or reinstallation with your Operating System Disc and follow the steps of the Operating System manufacture documentation if you have the Windows XP CD.
Posted on Aug 24, 2010
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Posted on Jan 02, 2017
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