Question about RIM BlackBerry Pearl 8100

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Blackberry Pearl My roller ball will only go from side to side and up. It will not roll. HELP! It is frustrating! I have taken the battery out a couple of times..nothing is working!

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You can get a New trackball from

$6 last time i checked

Posted on Aug 17, 2008

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I had the same issue..
cleaned the trackball with some alcohol and a q-tip.. now working fine!

Posted on May 05, 2008


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You can take it off and try cleaning it, that might help but be careful when you pull it out and put it back in.

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1 Answer

Roller ball on blackberry won't work

Was it Like it when you bought it?? If not, then its probably broken.. it happens a lot with rollerballs.. if you take it back to the shop you bought it from they will probably send it away to be fixed.

Sep 05, 2009 | RIM BlackBerry Pearl 8100

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Trackball will not go down. Pearl 8100

It has been in my experience with the 8100 that if you can't scroll a certain direction, there was debris on the roller preventing it from registering the roll. Turn the phone off, press down on the track ball (as if to press a button) roll the ball down (in your case). This may help dislodge whatever debris is caught in the roller. It has worked for me several times. You may want to try and clean the trackball as well with some rubbing alcohol and a q-tip.

If it were a software problem, then I would imagine you turning off the phone (battery pull) would clear this up anyways.

Best Regards,

Sep 02, 2009 | RIM BlackBerry Pearl 8100

1 Answer

Roller ball

All you have to do is take a sheet of paper with print on it. Take the battery out of you phone. Next do a figure eight motion with the ball side down on the phone about 10 times. There is something on the ink on the paper that will make this work again. good luck

Feb 12, 2009 | Verizon Communications BlackBerry Pearl...

1 Answer

Blackberry rolling ball will not roll down

Cleaning the track ball on blackberry phones. Remove the metal ring then the ball mechanism remember how you removed it because it needs to go in the same way. You can also try removing the battery from phone taking a qtip with alcohol the higher the percentage of alcohol the better. and wiping and rolling the ball around even without removing it from the phone. this usually helps unless the ball is extremely dirty. Below are step by step ins for removing the ball. just follow the link

Removing blackberry tracball (non BOLD)

Dec 28, 2008 | RIM BlackBerry Pearl 8100

1 Answer

Blackberry curve's roller ball does not go up

Clean the ball.  Put some alcohol on your finger and roll it around.  This worked when the same thing happened to me. 

Nov 20, 2008 | RIM BlackBerry Pearl 8100

1 Answer

Pearl roller ball

It might be a case where the track ball has some dirt or debris underneath it. First, turn the device off. Next, press down firmly on the track ball while at the same time rolling it in every direction. Hopefully that will knock loose any debris. Another tip to try is to wet your thumb with a little water and do the same thing.

If those two options don't work, you may try taking out the track ball and blowing out the slot with some compressed air. Below is a link that shows how to remove and clean the track ball:

Oct 03, 2008 | RIM BlackBerry Pearl 8100

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