Question about Motorola Mobility Moto Q

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Keypad on my phone it has locked to the text where u have to enter A1B2C3 and my b and 2 button do not work but the others work not all misc buttons are not working

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  • Ken Jones
    Ken Jones May 11, 2010

    What do you want the phone to do? What kind of input do you prefer?

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2 Answers

I have the same problem but its with the "b" "c" and "p" buttons. im not sure what is causing this but i deleting all recent prgrams installed. well see how this works out.

Posted on Sep 24, 2008

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  • 260 Answers

Hi, I think the best solution for you will be to go to Start, Settings, Text Input Settings, check the box if you want Text Prediction to work.
If that does not work then I recommend you reset the phone by removing the battery and wait 60 seconds before putting it back in.

Other things to consider are, make sure you are taking proper care of your battery - the Q requires good strong batteries. You can reset the battery by discharging them completely, then recharging them fully before using them, then repeat.

Also, make sure you have not added programs recently. If you have, you may try removing them. Start Settings, Remove Programs.

If all else fails you may have to try a Master Reset. Start, System Tools, Master Reset. Caution *** a master reset will delete all of your personal information ***
If the phone is still under warranty you should return it for warranty service before doing a master reset.

I hope this helps. :)

Posted on Jun 21, 2008

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Posted on Jan 02, 2017

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1 Answer

I have an HP iPAQ 6920 with a Keypad Security Lock Code. My son while playing with the phone repeatedly entered the wrong code and now it's not accepting my original code. Also there's now a 2m 08s...


Welcome to Fixya

Passwords are encrypted type. There is no special code that you need to enter to bypass the password for this unit. The only way for you to use this unit again is to do a Hard Reset. Meaning everything will be back to original factory state. If you decide to do that, then please follow the procedure below:

A clean reset clears all user-installed settings, programs, and data, and restores
your HP iPAQ to factory settings.
To perform a clean reset and return your HP iPAQ to factory settings:
1.Press and hold the Answer/Send, Power, and End Call buttons.
2.While holding these buttons, use the stylus to lightly press the Reset button on the bottom of the HP iPAQ until the device restarts.
3.When the HP iPAQ restarts, release all of the buttons, and then remove the stylus from the Reset button.
The HP iPAQ restarts and powers on.

Thank you for using Fixya!

Dec 24, 2010 | HP iPAQ hw6920

1 Answer

Keypad locks up.


Motorola's have had alot of problems my phone the same exact one did that too and they have dis-continued motorola for these reasons you will have to get a new phone or suffer with the problem.

May 28, 2009 | Motorola Mobility Moto Q

1 Answer

Locked in headset profile


Have you attempted a factory reset? If not, but wish to try, I recommend backing up all your contacts to sim and all your files to PC, then go to the phones dial keypad and enter 3845#*990# (make sure you enter it all in the correct order the first time, it doesnt work on the # key being a finality button, but only recognizes them as a sequence, so if you make a mistake entering it you will have to start from the beginning again) this will take you to the device testing options - go down to the 8th option, factory reset but make sure you are ready before selecting it for it wont ask for confirmation when you do and will just do it.

Once this is done, the phone will restart with its factory settings, reload all your items back on to your phone and it should work fine.

May 25, 2009 | LG KU990 Viewty

1 Answer

Htc touch diamiond keypad locked


u can unlock the key lock with long press of call end button like 4 sec see if ti works otherwise

u can try factory reset the device like this but all data will be wiped off pls active sync ur device and backup ur data then try this

To perform a hard reset

1. Pull out the stylus.
2. With the device turned on, press and hold the VOLUME DOWN and
ENTER buttons, then press the RESET button with the stylus tip.
3. Release the RESET button, but continue pressing the VOLUME DOWN and ENTER buttons until you see this message on the screen:

htc_touch_diamond_hard_reset_soft_reset_4.jpg

4. Release the VOLUME DOWN and ENTER buttons, then press the
VOLUME UP button to perform the hard reset, or press any other
button to cancel the reset.

if it doesnt help then u can upgrade ur ROM from www.HTC.com and it will also solve ur problem

pls rate me FIXYA

Mar 17, 2009 | HTC Touch Diamond Smartphone

1 Answer

Voice mail does not respond to commands from auto dialer screen


i found this on another forum... hopefully it's the answer we are looking for.

Re: Bug with Phone virtual number pad
I've found the answer to this problem!

Part of the problem is that the screen blacks out shortly after a call is connected.
When that happened I pressed the green phone button to get the keyboard back.

This keyboard image is a dummy. It visually responds to your touch but does not send the signal.

After you dial and your call is connected look at the bottom of the screen and you'll see that the normal menu tab changes and appears with the number 5 and letters jkl on it.

Pull it up with your finger. THIS is the keypad you must use when within a call to send number signals. I tested it and confirmed that it works.

If you have pulled up the dummy keyboard by pressing the green call button from within a call then simply hit the BACK button to see the real keypad tab.

If the screen has gone black and you need to light it up again then you can press BACK, HOME, or MENU to see the real keypad tab -- press anything BUT the green call button (which will give you the dummy keypad).

This dummy keypad is a true design flaw but knowing how to get to the functional one makes it an annoyance not a hindrance to using the phone.

Dec 10, 2008 | HTC G1

3 Answers

Unlock code


Hi,can you give unlock code for LG KU990 Viewty

Jul 18, 2008 | LG KU990 Viewty

4 Answers

Blackberry 8310 keypad locked


Use a blowdryer of the keypad for about a minute, some buttons will start to work. Continue until all of the buttons are functional. Works like a charm.

Jul 05, 2008 | RIM BlackBerry Curve 8310 Smartphone

2 Answers

Nokia n81 8G


*#7780# (*#rst0*) - This will soft reset your phone. It is different from *#7370# because all data, like contacts, calendar and notes, are not removed.
It will only reset the phone settings, such as profiles, themes and shortcuts.
The default lock code is 12345.
or try this(But it will fully format your phone)
Method 1:
Three Finger Reset for Nokia Phone
1. Switch off your Phone.
2. Hold down the following three keys, Green (call answer button) * (Star) Key, and Number '3' key.
3. While holding The Three buttons, press the power button for switch on the phone.
4. Wait for the message 'Formatting' to the screen On Your Mobile and release all keys when you see that message.


Method 2:
Hard Format of Nokia Mobile Phone
1. Switch off your Phone
2. Now Press following key-*#7370#
3. Enter Default lock code is 12345.
4. While holding All of the buttons, press the power button for switch on the phone.
5. Wait for the message 'Formatting' to the screen On Your Mobile and release all keys when you see that message.

Method 3:
Soft Reset of Nokia Mobile Phone
1. Switch off your Nokia phone
2. Now Press following key sequence *#7780#
3. Enter Default lock code is 12345.
4. While holding All of the buttons, press the power button for switch on the phone.
5. Wait for the message 'Formatting' to the screen On Your Mobile and release all keys when you see that message.

Please Note:
The formatting method will erase all of your Phone data.
Please take a backup before you Format.

Jun 02, 2008 | Nokia N81 Smartphone

2 Answers

Blackjack keypad not working


it could be that your phone could have goten bricked which means that it locks your phone aka virus its very comen with all this 3 party software or the software made your phone have a system error makeing you have no way of fixing it phones are hard to fix not like a computer so your phone maybe done.

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1 Answer

Locking the keypad


In Settings/Personal/Buttons choose Fan "Lock" and mark "Disable all buttons except power button"

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boot_c_03.08.00r_mpap Paul Sager from FixYa has posted a solution for this problem previousley (as below). I have tried the Motorola and Verizon sites (tried the store as well) and the software is not available to flash the phone. Do you know of a site that would still have it available? Or can this question be sent to Paul to further comment on it? All I want to do is recover the phone numbers, notes and calandar from the phone via Activesync or Windows. Paul Sager 2335 Solutions July 14, 2010 I can help you with your Motorola Moto Q. What has happened is that the firmware of your phone has become corrupted. When this happens your phone will no longer finish its boot sequence. This is a very common situation with many phones: in fact, much of what I do here at Fixya is explain how people can fix their MP3 players, GPS and phones by reflashing the firmware. The good news is that if you take your phone into your carrier's store, they can reflash it for you right there (if they have a competent tech handy.) If you are comfortable with computers etc, you can also do it yourself. Your computer will communicate with and fix your phone, even though it doesn't seem to recognize it right now - I've seen this many many times. My only warning for you is that if you are going to flash your phone yourself, you need to get the correct firmware from motorola's site for your carrier. I just downloaded the Verizon firmware as an example - Motorola's website has about ten different carrier firmwares for their MotoQ phone. I hope that helps.

Oct 09, 2012 | Motorola Mobility Moto Q

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