Sam Sung French Door Refrigerator RF267 After one month, water dispensing slow, small ice cubes, cloudy water. What is the solution?

Check to see if ice compartment is jammed with cubes

Hello Cynthia;

My name is Peter. I am a retired field service refrigeration technician.

You have a water pressure problem. You need at least 60 PSI water pressure to open the solenoid valves. I suspect you are getting small ice cubes.

If you have well water you are not going to get the pressure for fully dispenser flow.

I have experienced bad water filters. One time our techs received a large shipment of bad water filters. Remove the water filter and test the water dispenser.

With low water pressure you may not want to use a water filter

Is the ice maker working properly? There is a water filter in the refrigerator through which both the ice maker and water dispenser are supplied and over time it will slow down the flow and eventually block. Have you changed it recently? Often, ice cubes will get smaller as it blocks and the ice maker will also quit.
Also, have you checked the water supply line that goes to the ice maker and water dispenser? It should be a small diameter copper or plastic line that connects to the back of the refrigerator.
Ed

valve line

Check the filter and replace if necessary.

There are two electric water valves which might buzz (especially if dry). One for the ice cubes. One for the water dispenser.
Since both are incorrect, they are probably not the problem. You are not getting water pressure.
It might not be the filter. Time to get wet and test. Could easily be the valve which feeds the fridge. It is probably a self piercing valve which makes a very small hole to get the water from the larger pipe. Close it all the way down (re-pierce the hole) and open it again.

Low water pressure will cause this symptom. Make sure you have a minimum of 35 pounds pressure supplying the refrigerator with water.

We will need to check the voltage at the auger motor while depressing the dispense switch. If all the other features work on the dispenser panel while I would consider checking the voltage going to the motor. Some auger motors are in areas where water causes the voltage to be shorted by constant moisture. We will need to remove the panel and simulate what you have done on the outside but this time we need to see if the voltage has been altered or if the auger motor itself is defective. Sea Breeze

Open the left door open the ice maker door, up in the left hand corner you should see a green light, check to make sure that you have a selection chosen(either small of large cubes.

Water dispensing solenoid is bad. You need to replace the solenoid valve. This typically is independent of the ice maker.