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I have a Janome Memory Craft 5700 sewing and embroidery machine. When sewing using any stitch the thread on the underside of the fabric is looping and making a mess. I have adjusted the top tension, with no luck. I have adjusted the bottom tension, with no luck. Also, I have adjusted the tension settings on the screen display, also, with no luck. Can you help?

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  • Anonymous Mar 22, 2014

    how do i correct my tension --i have loops on the underside from my top thread

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Before you take it for a service, how about cleaning the bobbin case. You have to take off the metal plate but them it lifts out easily. get a manual on line to show you how

Posted on Sep 11, 2010

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I found a partial user manual for you.

http://content.janome.com/documents/File/ManualFile/MC300E.pdf

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