Question about Canon PowerShot S5 IS Digital Camera

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Clock always reset to default upon power up

Everytime I turn off the camera and thenpower it on the clock menu always popup to enter the date and time . The camera does not save the entered date and time everytime it is powered off. I replaced the small battery in the battery comprartment with a new one but still the problem persist

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  • sidestep May 07, 2008

    I checked the polarity of the battery and it is installed correctly but still the problem persists

  • old marine
    old marine May 11, 2010

    You did the right thing. Are you sure the date battery is installed correctly? The + side of the battery should be facing up when you place the battery in its holder. (The + side is the completely flat face of the battery. The side with the "button" is the negative side.)

  • anamouse Sep 13, 2014

    It's possible the contacts for the small battery are dirty or bent. That small battery is what maintains the date and time.

  • anamouse Sep 13, 2014

    It's possible the contacts for the small battery are dirty or bent. That small battery is what maintains the date and time.

  • sarah Jan 21, 2015

    Im having the same problem.

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  • Master
  • 1,818 Answers

Either the replacement battery was dead or the camera needs to be serviced. If the date/time needs to be reset every time the camera powers up, the camera is not receiving the power it needs from the date battery.

Posted on May 08, 2008

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