Did you install the software with the camera connected to
the computer? Disconnect the camera from the USB port and reinstall the
software. When the program asks you to connect the camera, do so, and it
should work. Hope this is of some help.
Below is info for setting up Audio & Video to chat on
line after you install , either Skype or a messenger program.
have to be setup on the program they are
to be used with. Just installing the camera on your computer does not set
it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for
the Audio and Video
to function properly.
A. Skype Setup:
After downloading and installing Skype set it up as follows:
- Go to TOOLS,
then OPTIONS, and click on Audio Settings and set the
Microphone and Speakers to the computer Audio Card.
click on the Video Settings.
camera if installed properly will come up and show a picture.
on the bottom of the page click on Save.
The camera and audio should function properly. Your
friends and Family will now see and talk to you.
B. Yahoo Setup:
After downloading and installing Yahoo Messenger
it up as follows:
- Go to Messenger
at the top left and click on it.
go down to Preferences and click on it.
- Next Calling
and Devices on the right and set the Microphone and Speakers to
the computer Audio Card.
go to the Test Audio section and (in blue writing) click
on “Open the call setup assistant” and follow the instructions on
the left window.
When done both the Audio and Video will function properly so
you can chat and see family or friends you are connected to.
Hope this helps. Bud