Question about Westell Wirespeed VersaLink (A99-327W11-00) Router (A99327W1100)

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I need help still

Hey im new at all this broad band i got this modem and the cords and the phone line filter and all that suppose to come with it except the software cd that you install it with but how do i get services for it i hate to bother you with this you might think im dumb it is just i never had broadband before i dont know how it works or anything

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Beth31046:
you are not dumb!! , I just have to understand your needs.
1st- u received modem, card, phone line filters and no software cd.
one: Every telephone line (hole in wall) that u have a telephone connected to, unplug telephone, connect a " telephone line " filter, then REconnect the telephone, etc to the filter.
2nd-cards?? Did u receive a 'card' that goes inside a "Desktop" computer or whats looks like a credit card that slides inside [usually the side]of a 'Laptop'? If the card is for the Desktop, then u have to open the back of computer,[POWER OFF!!] find an open slot (nothing connected to it) It should have a metal cover with a screw, that prevents things from entering, unscred, take metal tab\cover off, replace with" card" and screw down. The "card" should have what looks like a telephone connector opening (that usually connects a telephone line) excapt the opening for "telephone" line is wider, larger. That opening takes a male\plug that is a little thicker\larger then a regular "telephone" line. 3rd- on the modem, there will be two openings in the back. one for the regular telephone in from the wall [Make sure that there is a filter in the wall with the telephone line]. and a 2nd larger opening for the (thick but not too thick) wire coming out from the computer "card" to the modem
You have to call the people (Embarq, AT&T, etc) that sent you the STUFF, and they should set you up.
if this helps, please tell the FixYa people that I helped you.
Chow,

Posted on May 05, 2008

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