Question about HP Pavilion dv2890NR Notebook

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I have the HP Pavilion dv2890NR Artist Edition. At first the screen went fuzzy with green streams of numbers and letters, it would then go black and if i turned it off and back on again it would work. However the problem continued to happen after 10 to 15 minutes of the laptop being on. The screen is now totally black when i turn it on, however it lights up and i can hear the windows start up tones, This problem occured about a month after the warrenty had finished, is there anything I can do to fix it or should i spend money on another laptop?

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Actually, the fact that the laptop is booting and you can hear the Windows sounds is a very good omen.

1. Get access to an external monitor
2. Connect to the monitor, power on the laptop, and hold down the fn key and press the F4 key to transfer the video signal to the external monitor.
3. If the external monitor looks like your normal desktop then you only need to replace the screen and screen inverter.
4. If the external moitor will not display your laptop's signal, it's a more serious problem and would likely demand a new motherboard.

Knowing the outcome of the test will help you choose which action to take. The scrren and inverter replacement should cost about 150 to 175 US if you find someone nice whose not trying to rob you blind. :)

Posted on Aug 23, 2010

  • markmc7979 May 04, 2011

    Its the graphics card that is the problem. If you do some research on it you can see that HP has some real problems with this issue. Mine failed four times, and was supposed to replace my laptop under my extended warranty but I am in a battle with them now. It failed four times. Found out they lied and didn't replace the motherboard, they only "reflowed" it. They heated it up till the solder melted again and then reinstalled it. I got anywhere from 19 days to 2 months of use after each "fix." Too bad they really didn't replace my motherboard. Funny, it lasted 18 months, then they said they replaced it (which is a lie and fraud, don't shop at EVER!) and it only lasted a couple months, I took it back in got it back a month or so later and it lasted 19 days, took it back and had it "replaced" again and it lasted another month and a half then returned it again (mind you the same error code all four times) and they said it was something else. They said that because under the extended warranty contract if it fails four times the same way the customer get a replacement laptop. They didn't want to do that so they just lied and said it was something else. So I did hear that you could "reflow" one yourself by wrapping it in a blanket till it over heats and shuts off. Remove the HDD and battery first. It works with XBOX consoles when the board warps and the solder breaks. I read today on another forum someone did it to his HP and it fixed it. I haven't tried it yet. Im having mine looked at by a pro first so I can prove lied to me and was fraudulent with their warranty.



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