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The lens stays out and when i go to turn it on the screen flashes and then it beeps three times and shuts off.

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Fixing a Lens Error on a Digital Camera

This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Posted on Aug 24, 2010

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2 Answers

Camera lens is stuck in out position, but screen is not on, beeps three times when i push the on/off button


This may help: connect the camera with the charging cord.
press and hold the ON/OFF button and the PLAY button.
(the one that allows you to see the pictures you just took).
hold them until the light on the charger cord starts flashing and then the screen turns on and the lens retracts.

Mar 16, 2017 | Samsung L100 Digital Camera

1 Answer

Won't stay on


I just posted a few minutes ago with the same problem. I fixed it myself with no one telling me what I needed to do. What I did was as soon as it starts turning on smack it on your hand a couple times. Make sure you use a bit of pressure. It showed a camera view for 3 seconds then shut off so I did it a couple more times and now It's working again just fine. If you have any questions feel free to email me. Yes it can be a crappy camera. But hit it against your hand a few times and it'll work. Let me know if it does for you.

jadedragon123091@yahoo.com

May 12, 2009 | DCS Norcent Technologies XIAS DCS-1050...

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Samsung L100 Digital Camera Problem


right as the lens comes out very quickly remove the battery before the lens slides back inand beeps three times, wait a second put the battery back in and switch on obviously let the lens go back in and hay presto itshould work, it worked a treat for my L100, i hope this helps some of you but its obvious to us all our camera's are ****.

Oct 27, 2008 | Samsung L100 Digital Camera

2 Answers

Camera won't come on, screen stays black, and the lens is stuck out.


it could possibly be the brand of batteries used sometimes they are not juiced enough to hold out for the camera i have had this problem too i used different batteries til i found one that works

Sep 30, 2008 | Samsung Digimax S630 Digital Camera

2 Answers

Camera will not stay on.....


the 3 beeping sound means that the camera has low battery capacity. the lens is stuck out because there is incorrect battery connection. there is an option on the camera setting for the battery type. try this one:
-turn the camera on
-click on Menu button
-select options using left/right, up/down button
-select Set up 2
-Select Battery type
-Select Alkaline for non-rechargable
or Ni-MH for rechargable
-click OK button

this setting should be done when using camera for the first time and whenever you are switching battery types, from rechargable to non-rechargable and vice versa.

Dec 04, 2007 | Samsung Digimax S500 Digital Camera

1 Answer

! System error


I have the same problem..
Sorry i can't help..still waiting for help for me.
good luck!
Karrah

Oct 25, 2007 | Uniden UDC7M Digital Camera

6 Answers

It dont turn on


I had the same problem. Try to turn it on, 3 beeps and then it would shut down. Screen would come on for that time. Also, the lens was stuck open. It wouldn't close.

I twisted the lens (gently) and it appeared stuck. A gentle screw motioned seemed to free it. I hit the power button and it come on, but this time no 3 beeps and shut down. I then turned it off and this time the lens retracted and closed.

So, it appears that if the lens gets stuck open, it has a shut down feature that doesn't allow the camera to go further into its operation modes. I believe this stuck open problem occured on our camera when the batteries went low.

Again, a second of gentle twisting seemed to unstick it and with fresh batteries in, it was able to operate and shut down properly.

As far as batteries, I use the rechargeable Ni-Cad 2500 mA. They last a while.

Blessings to you!

Jun 02, 2007 | Samsung Digimax S500 Digital Camera

1 Answer

The lens doesnt close and when i turn the camera on it bips three times and the screan shuts off. the lens wont close.


The batteries need to be changed. The digital batteries sold at the stores die out too fast. I had this same problem. In result, I purchased rechargeable battieries.

Nov 19, 2006 | Samsung Digimax S500 Digital Camera

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