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This seems to be a common problem but i haven't found a good answer yet... i have a new (recon) acer aspire 5732z, the built in crystal eye web cam works but i can't adjust the settings. the 'video proc amp' tab is fine, all works, but 'camera control' is dimmed. any clues?

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We are'nt understand about your problem but i understood. that's dificult prob... you have to show us the video ok after i can u give good ans...

Posted on Aug 29, 2010

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1 Answer

My Acer Aspire 5732Z's Crystal Eye webcam wont work online or on Skype, Messenger, etc. When I was cleaning out my laptop, (deleting unwanted programs) I may have deleted something that had to do with...


You need to reinstall your Web cam's drivers.
If you have the drivers on a cd, reinstall them,
if you dont have them, visit Acer's website, www.acer.com and go to the "Drivers and Support" page, enter your laptop model and the operating system you are using, then download the web cam drivers (Acer Crystal Eye) and install.
That should solve your problem.

Thank you for using Fixya,
Kenneth

Jul 26, 2011 | Acer Aspire 5732Z-4855 Notebook

1 Answer

Hi my acer aspire 5732z laptop crystal eye web cam is not working so what is the best solution


Hi santosh_nish,


The best solution is to reinstall the drivers of your webcam , you can do this by using the motherboard cd which comes along with your laptop.

If the drivers are reinstalled , hopefully the web scam would work.

hope this helps ...:)

May 09, 2011 | Acer Aspire 5732Z-4855 Notebook

1 Answer

I have Acer Aspire 5732z,and webcam not workin just black


maybe be u got the acer cd disk with your notebook when u bought that just reinstall the webcam it's simple if you don't have a software i will give u a link after don't take too much head........

Jul 31, 2010 | Acer Aspire 5735 Notebook

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My Crystal Eye Webcam is always not found


update the web cam drivers or download a new..here...>>www.acer.com

Jun 14, 2009 | Acer Aspire 5610-4648 Notebook

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Acer Crystal Eye Web Cam


If it isnt listed under hardware then something may have happened to cause the computer to delete the file "virus protection or firewall" and it may be that your computer just isnt reconizing the software anymore. if you have an installation disk try to use it and reinstall the stuff and go from there.

Nov 05, 2008 | Computers & Internet

5 Answers

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There seems to be a problem with the Crystal Eye Cam driver on the Acer Aspires when running Vista. Here are some links to the drivers:
Original Driver & The Vista Updated Driver 

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Aspire or Acer brand laptops uses several brands of webcam. Try to download the latest driver from their ftp site and uninstall your existing driver and install the new one.


hope this helps.

Apr 27, 2008 | Computers & Internet

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Acer Crystal Eye Web Cam


This is a common problem for Acer models using Crystal Eye. Delete the web cam from Add or remove programs. Delete all pictures from My Documents. Reinstall Bison Web cam driver. Will work!!!

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3 Answers

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i think you cant use the built in cam from your acer to used for video conferencing using logitect account. but you can disable the built in cam of your acer and install logitect to your acer to continue loging in you logitec account.

Dec 10, 2007 | Acer Aspire 5610-4648 Notebook

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