Question about Creative Labs Zen Digital Media Player

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Hardrive Well i guess i unplugged my PMC to early from my computer (something like that) and now i cand access the Hardrive. I turn it on and it has a plug in picture, once i plug it in it has a book or manual picture. Do you have any idea on how to get to music and all that?

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  • Copper911 May 27, 2008

    Same trouble, but this time I get a message about the pmc not being connected. My computer is recognizing it but the lnk to the Firmware (not offered anymore by Creatrive Labs) will not link to the unit via a docking station or usb connection. ????

    Creative doesn't repair and merely tells consumers to buy a newer version. Mine is less than 3 years old and in mint condition.




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The computer must have Windows Media Player 10, nothing higher or lower. You also need to uninstall Microsoft User Driver pack.

Once done the Upgrade button works.

Posted on Nov 01, 2010


There is a firmware upgrade for this thing - if you upgrade the firmware and I think you may well get it working again ver 1.03 is the one you want

Posted on May 21, 2008


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