My Sony Cybershot DSC-W50 was dropped on the lens the other night. Horrible, I know. The lens became jammed, and even though worked occasionally, would not consistently open to take photos. Since then (three nights ago) is has jammed more and will not even stay on. It seems like maybe something inside is broken, not allowing it to open entirely, but I do not know enough to know. Does this sound like something easily repairable? Or should I avoid the outrageous repair costs and just replace a camera that cost approx. $250 anyway?
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Unfortunately, many cameras that fall prey to lens error problems can only be corrected by professional repair. But, here are some last resort troubleshooting steps that you can try that may correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty (or repair cost approaches that of the camera), they're worth that try.
you can send it to sony repair or call and see if they have local (regional repair p;lace) you may check for free replacement, one of my digitals was repaired free since screen on that model was classified defective(NOT sure if it was a Sony though) worth a shot!
Today, every thing is being manufactured as disposable. All the manufactures want to sell their products and dont want to provide cheap repair facility. Thats why Sony or other company always tells cost over n above the value.
thats normal. it just doesn't have enough power to bring the lense back in. once you charge your battery and turn it on the lense will automatically come back in and then out for you to take a picture.
I also dropped this camera from waist high and the lens was stuck out and would not retract or let me do anything. I ended up having it sent to Sony to replace the lens and it cost me $200. I paid $300 for the camera to begin with but to me this was the BEST camera I'd ever had and was worth it. Before repairing it, I bought a new Sony Cybershot DSC-W80 since the original one I had dropped was no longer available. I was NOT pleased with the quality of the new camera at all and it was supposed to be better than the one I dropped. That's when I decided it was worth repairing the broken one and worth the cost.
This is what sony cameras do when the lens has become jammed. There are multiple different reasons that the lens can jam but the result is the camera being unable to move it as expected and presenting that error message.
Sometimes the lens can be manipulated gently (if extended at all) and freed from the jammed state. Failing this, disassembly is required.
Check with your manufacturer for warranty service status and recalls. If they will not cover it you can find a repair provider online.
Advance Camera Repair