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My Canon printer status monitor shows the printer has an error code 5100. I cannot find any reference to this in the manual. The printer does not power up. I have tried to unplug it to no avail.

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The error 5100 indicates that there's something obstructing the movement of the cartridges. You need to check everything, like gears, Timing Strip, carriage, etc.. After cleaning everything and verified that there's no foreign particles like pieces of paper, or etc.. etc.. try this :

  • Turn off printer
  • Hold down Resume button and press Power button.
  • Keep holding down Power button and let Resume button go.
  • Press Resume button 2 times then let BOTH buttons go.
  • Green lights will flash and then stop blinking.
  • When green lights are solid, press the Resume button 4 times.
  • Press the Power button and the printer should turn off, if not, press the Power button once more.
  • Your printer should respond as normal
These steps varies from model to model, so if you need further help, let me know with the model number of your Canon.

Good luck.

Thanks for using FixYa.

Posted on Aug 23, 2010

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