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Error code 5100 - Office Equipment & Supplies

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  • Anonymous Nov 20, 2008

    the printer keeps giving the error code 5100. We cannot solve it. Please help

  • BrianDSLR Nov 24, 2008

    My Canon MP970 does exactly the same. No solution found yet.

  • TRENTIN1207 Nov 25, 2008


  • jay50000 Nov 25, 2008

    i am trying to use my printer and it is telling me error 5100

  • lucyb12 Jan 11, 2009

    I get the same error code and I cannot fix it. Has anyone figured it out?

  • Anonymous Feb 23, 2009

    same error 5100 unsolvable for me

  • Anonymous Feb 23, 2009

    i have the same problem how do we fix it

  • Bedford03 Mar 07, 2009

    have just bought the printer and i get the same problem :(

  • shawna40ish Mar 09, 2009

    I have the same problem? What kind of error is it? How to fix it?

  • Anonymous Mar 14, 2009

    I can see the paper jammed inside, whenever i turn my printer on it just jams it more and gives me error code 5100

  • nixon2u Mar 30, 2009

    Just keeps saying 5100 with no real erro message other than turn printer off

  • Anonymous Apr 12, 2009

    Same as everyone else

  • Anonymous Apr 30, 2009

    same problem - no solutions

  • Anonymous May 04, 2009

    This is my last Canon printer. I went through a similar problem just over a year ago, and now this! Error of either 6A00 or 5100 depending on when/where the jam occurs. I have tried all fixes on these posts to no avail. I can already hear the conversation at the service centre."It'll cost $X.XX to check it out plus repairs which are probably more than just buying a new printer." And we wonder why we live in a consumer society?!?!?? Printers must be one of the biggest scams of our generation as is obvious by the number of people experiencing the same problems over an over again.

  • Anonymous May 16, 2009

    I cant use my printer, is stil error 5100. What i have to do?



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Here's what worked for me in solving this error code 5100 problem. Not only was I unable to print anything because I kept getting that code, but there was a thunking sound when the carriage stopped moving, and every time I turned the machine on it was feeding through one sheet of blank paper. I was about to go out and buy a new printer of a different brand because the Canon was unusable.
Then, fooling around with the machine's menu and settings buttons, I came across an option, I think it was in the Maintenance menu, to Restore Factory Settings. I chose that option and it asked me again if I wanted to restore the original factory settings, Yes or No. I said Yes, and immediately the printer started behaving itself. No more 5100, no more funny noises, no more blanks sheets of paper. It is back to its old self again.
That still doesn't solve the problem of spending a fortune to buy ink cartridges, but I just hooked up my old Panasonic 24-pin dot matrix printer to the printer port of my CPU (a ribbon lasts me a year and costs less than $15), and the Canon to another port, so now I can print the day-to-day stuff on the cheap dot matrix and use the Canon for the important stuff.
I don't know if restoring the factory settings will work for you, but it was the solution in my case. Hope it helps you out.

Posted on Feb 20, 2009

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On my Mac I had the 5100 error and it wouldn't go away. Strangely the machine would still copy and scan. So I did all of the maintenance procedures and resets but the problem persisted. Then I just uninstalled and reinstalled the printer on my Mac and hey presto the error was gone.

Posted on Jan 01, 2010

  • handicap18 Sep 30, 2010

    I was just about to do this on my iMac. Same issue as you. 5100 error, would copy and scan, but not print.

    So I figured I'd uninstall the printer, but when I looked the printer under System Preferences it had the printer listed twice. ???? Yeah, weird I know. The 2nd one was listed as Canon MP470 series-1. So I made that one the default printer and now it prints with no problem. Go figure.


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Not a solution - just offering data--On a Canon MP960 copying in black and white was OK but then this happened when I tried to copy in color. I reset to factory settings - still not working for copying in color, but again it did copy OK in black and white. (All the color inks had full cartridges.)

Posted on May 01, 2010

  • mwmx May 01, 2010

    Solution to Solution #3. Did Maintenance. Although the Nozzle Check Pattern was fine, I then did Deep Cleaning and then copied in color with no problem. I think what it needed was cleaning the print head - just Cleaning does that.


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