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Shedder OM99732 in automatic mode will start and shred when paper put in, but will not shut off. It also appears there is some type of plastic covering the screws so I am unable to remove the cover. It also has started up on its on when in auto mode and keeps running even though there was no paper fed into shedder.

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It sounds like a piece of paper is blocking one of the two photo cells that detected when a piece of paper (or a CD / DVD) has been inserted for shredding. The (six) screws that secure the top are accessible from the bottom of the shredder unit after it is removed from the paper bin. Be careful: There are three different sets of wires connecting the top control plate to the bottom motor and cutter assemblies. It is not too difficult to get inside the shredder "head" if neccessary.

Posted on Feb 12, 2011

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How do I put it into automatic mode?


Turn it on and set it to shred. It will start to shred when it detects paper fed into he slot.

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As a shredded user myself, I took mine to an office machine repair store and they fixed it for a very reasonable price (and they gave it a good cleaning at the same time.)

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My shrdder won't shut off automatically


It has a paper jam blocking the sensor. Unplug and make sure there are no peices of paper in the shedder teeth. If you have compressed air,, like a dust destroer, use it after you make sure it's clean of paper shreddings.

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Shreds in reverse only


I think there is a shredded buildup on the bottom. Unlpug the device ... turn it over and clear out the residue you will find there.

Sometimes I find the addition of shredder oil during the shredding process helps to eliminate this problem. Get the oil where shredders are sold.

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Paper shredder does not turn off. I have to open


I'm assuming that it automatically detects the presence of paper... .

By opening the drawer you're disabling it from the safety switch. (they dont want you to shred your fingers from the bottom) There is probably a small piece of paper holding the feed sensor down.

If you're confidant, unplug the unit and take apart the plastic cover. Do not remove anything inside. Look for the small switch between the blades which 'feels' the presence of paper. There is probably a small piece of paper wedged between the housing and the switch which would fool the unit into thinking it has paper that still needs to be shredded.
Carefully put your unit back together and happy shredding.
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Need a sensor switch for fellows powershred 220. Won't sense paper.


The top sensors may be bad or even the main board that they are connected to is bad. Try cleaning them with a lightly moistened swab or compressed air. Fellowes will sell you the parts.

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Shredder does not pull in paper to be shredded.


you might be putting to much paper into the shedder
try putting 3or 4 sheets at a time and put a little oil on the blades

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Paper stuck in the Fellows Paper Shredder


  1. Remove Shredder from paper catcher bin
  2. Remove shredder cover from shredding mechanism assemble (approx. 6 screws on bottom of cover)
  3. Separate shredding mechanism from bottom cover (may have disconnect circuit board from assembly and other wiring from switches , sensors, etc,)
  4. Remove motor gear cover (approx. 4 screws)
  5. Separate shedder main drive gear from motor step up gear by pulling gear out
  6. Turn shredder mechanism up side down to access the cutting blades
  7. Use an adjustable wrench to turn the main drive gear to see stuck paper
  8. Use a needle noise pliers to remove paper shreds
  9. Repeat step 7 and 8 until all shreds are remove and cutting mechanism move smoothly
  10. Reassembly before testing shredder
  11. If you remove only some of the shreds, the motor may seize up and strip the plastic gears from step up gear.

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This is an issue with the paper feed sensor which may be a electronic eye or a mechanical switch if it is mecanical you may just have to jiggle the switch a few times, occasionally paper may get stuck behind it not letting it activate. If it is electronic you have bad sensors or bad pc board and you'll have to contact the manufacturer for further info.

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