Question about Western Digital 500GB My Book Pro-External 500 GB Hard Drive

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WD 500G My Book for mac . Is running but no light and not mounting. Please help

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What do u mean by no light and "mounting" this is a USB hard drive?

Posted on Aug 23, 2010

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Posted on Jan 02, 2017

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The Western Digital hard drive My Book Elite does not show up on the computer screen when plugged in to the Mac computer. It has the blinking light that shows that it is thinking, and everything else...


hello

i have the same issue, exact same unit MY BOOK ELITE WD 500G ..
FYI: if this doesnt work, it is a power module (inside the black box, MY BOOK ELITE) needs to be replaced.

UNPLUG both cables from MY BOOK ELITE WD - restart your computer

- with respect to the MY BOOK ELITE WD , make sure the power cord is plugged into AC outlet wall only, and the other end of the USB into computer only -- but disconnect both from the MY BOOK WD ELITE and leave unplugged for 20 minutes .

after 20 minutes have elapsed, plug the USB cable only for 1 minute , into MY BOOK ELITE WD. Then plug the power cord into the MY BOOK WD Elite. see if it works

if this doesn't work, let the drive sit for 24-48 hours.. then repeat above instructions -- this is how i got mine to work again. FYI: To avoid this issue, i just leave the unit plugged in , while computer is running

BUT -- be aware... i use UPS (Uninterruptable power supply) to avoid power failures throughout the house. So , i suggest , if you want to leave the computer running, use a power supply to run the computer if the AC power fails..

please issue 4 thumbs up

Feb 04, 2011 | Computers & Internet

1 Answer

My WD 2T external My Book hard drive is not working


You will need to try formatting the drive. You can do this from the drive management section on the Mac.

Jul 10, 2009 | Western Digital 500GB My Book World...

1 Answer

My Computer lists my new MY BOOK as two drives.


Hi,

It sounds like you have the My Book Mirror edition. If that is the drive that you wanted it is suppose to do the mirroring. Otherwise, I'd contact WD and explain that they sent you the wrong drive.

Good Luck

Mark

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Western Digital 500G Book drive


Hi stuhubbard. "joul" posted this fix in response to my WD issues. Check it out....

"joul"
I had the same problem today and I solved it...
Go to the Western Digital official website, choose your model and download the driver for win98..it works magically with XP. Fast and easy :)


My WD fixed itself, but this seems like a likely fix if you are still having problems. Perhaps let "joul" know if this is useful for you.

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I have the same problem with a mac and all of the above problems. Help?

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Applications Intallation window did not run


setup.exe will help to install a wd anywhere backup software and also few other softwares which is compatible for windows not for mac

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My Book firewire not bootable on mac


I picked up a couple of My Books lately( via Ebay), and noticed that i can not get them to work on the Firewire interface with my Dual Core Intel Mac. Shows up on USB2.0 fine however.I found an online reference that said Apple changed some things on the Firewire interface year or two ago, and that vendors had to update their firmware (it related to Firewire devices reporting a unique ID to the Mac).

Jan 12, 2008 | Western Digital My Book Essential Edition...

2 Answers

How to open the case of a my book wd 320gb


See my response to someone else at the following link: http://www.fixya.com/support/t587080-external_hard_drive_not_recognized . Not sure if the WD My Book you are trying to open is the same as a 500G. Mine has a black case, resembles a book and measures approx 7" high x 5 1/2" deep x 2 1/4" thick. I was able to open my WD My Book 500G drive but not w/o tearing up the rubber around the edge. Once I got it open, I discovered that there are tabs at the top and bottom of the case. The tabs are recessed w/i small rectangular holes and hard to see unless you look at it w/ a bright light. The tabs are located about 1 inch from the front edge of the drive on the top and bottom. It appears that you have to depress both tabs w/ flat tip screw drivers (or some other similar device) while pulling on the sides of the casing - you almost need three hands (maybe even more) while trying to get it open. The rubber around the edges fits tightly so it is extremely difficult to pull it apart w/ the rubber still in place. There must be some other trick to opening the case but I'm not sure what it might be. Not sure what you can do once you open it unless you have another drive that you can swap parts w/.

Good luck. Let me know if you figure out how to open the case w/o tearing up the rubber.

Don Baker

Jan 01, 2008 | Western Digital My Book (WDG1U2500)...

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