Question about Samsung PN50B550 50 in. Plasma HDTV

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I have model#PN50B550T2F that's less than 1yr. old. The picture is freezing on my HD and higher cable channels.

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This actually sounds more like a signal issue on the cable box. When you go from regular digital chs to HD channels sometimes boxes will distort or pause the picture when changing channels (it's not the cable or satellite, it's your TV trying to read the different format of the chs) this is normal. Also, some TVs may need to have a firmware update and you can normally get it from the Manufacturer's website

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I also have a Brand new Sony Bravia 52" LCD with Comcast Cable (motorola box).When switching between HD Channels sometimes the left side of the screen shows a smushed version of the new channel, and the right side is a frozen picture of the previous channel. I correct this by switching to a non HD channel and back. Cable or TV problem I wonder?

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1 Answer

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In the store they use an HD source and connection. Is your cable box HD? It will have component or hdmi connections if it is.You have use either one to get HD everything else will be SD(standard def).And you have to be on an HD channel.Digital cable refers to how the signal is delivered doesn't mean its HD. SD channels on digital still look bad..
Rustym62
http://www.the-tv-dude.typepad.com

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Am i getting hdtv with just cable feed?


Depending on your cable provider, some of the HD channels may be present. If so, these are ususally located in the upper channel numbers. It sounds like you are receiving some of the HD lineup. A cable box will probably allow you to view more HD channels including the premium HD channels if you subscribe to them. You should not be noticing a delay with the HD channels only. If this is what you are experiencing without a cable box, then it would be an issue with the HD tuner built into your TV set. LG customer service can let you know if there are any software updates available for yourmodel that can resolve this. Additionally, if you are getting your sound from an Home Theater system then you will notice an echo if using the TV's built in speakers at the same time. This is sometimes mistaken as an audio delay. If you are using a home theater system, be sure to disable the speakers that are built into your system.

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LCDTV - Picture problem


Do the lines only appear on the Cable box input? It maybe be a problem with your cable. Try to isolate the problem.

Do you see the lines on all sources such as your DVD player as well? If you press the MENU button on the Sharp remote, do the lines go through the menu as well? If yes, it is most likely a TV problem.

A bunch of lines sounds like it is most likely a problem with the connection with the LVDS cable, if not that, then a defective main board.

There isn't really much you can do about it now.
Since the TV is less than a year old, I suggest calling Sharp to locate a local authorized service center.

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