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Green Pixelated Screen

I have a Dell Inspiron 1420, and the other day I was on the internet, and I don't know if I pushed a button or something, but now a lot of the pictured that are supposed to be black have turned green and pixelated. I tried restarting my computer, and that didn't help. Also when I restarted the computer before it went to the Windows page it was entirely green too. Any ideas?

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  • Danielle Ryan May 04, 2008

    I just tried system restore with no luck. I chatted with someone from Dell's customer support and he used remote access to take over my screen and try and fix it. It's still green so they are running a test and he is supposed to call me tomorrow.

    Do you think it could be a problem with my screen?

  • thejermed Mar 20, 2009

    I knew I should never have bought this crappy Toshiba and gone with a mac instead. I have green pixels that came and went but have come back even worse and nothing seems to fix it. Restoring system did nothing and from what Ive heard its more likely the motherboard which I assume is the death nell.


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You can find diagrams to remove the keyboard (the video cable is under this keyboard).

First remove the battery and unplug the computer (after you shut it down ofcourse). Then tilt the screen all the way back to give you the most room to work with.

See where your media and power buttons are? on the very right of that piece there should be a notch. You can fit a screw driver (flat head) in here and pry the piece off. Don't worry it's supposed to do this. Slowly pull it out from right to left.

Under this piece you should see two screws above your keyboard. Remove these and TILT the keyboard up. Dont move it too far, we don't need or want to detach the keyboard. (Also be very careful with the keys, they can pop out.

Under the keyboard on the left will be a blue tag that is attached to your video cable. Pull the cable out and and plug it back in pressing firmly and evenly when reattaching it. Put the computer back together and you should be good!

Posted on Aug 06, 2009

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try system restore once and give a try ...

Posted on May 04, 2008

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