Question about LG 24.7 Cu. Ft. Side-by-Side Refrigerator with Bottom-Mount Freezer - Titanium

3 Answers

Water is dripping into the bottom under the freezer storage bin. It then freezers, and forms a sheet of ice under the bin. What is causing this!!!

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  • beebee3 Aug 23, 2010

    Hello and thank you
    But I forgot to include that the actual model of my refrigerator is the LRFD25850TT
    does this model have a different solution.

  • beebee3 Aug 23, 2010

    Ok how am I to know which part it is or is this beyond average handyman fix, Can these parts be purchased a the average appliance parts store>




    Can I do it myself?

  • beebee3 Aug 23, 2010

    Refrigerator Model Number LG French door, LRFD25850TT
    is the model that I have leaking water from the bottom freezer door, water is collecting in the bottom and freeezing under the food storage bin

  • beebee3 Aug 24, 2010

    Refrigerator Model Number LG French door, LRFD25850TT
    is the model that I have leaking water from the bottom freezer door, water is collecting in the bottom and freezing under the food storage bin.
    WHERE IS THE DRAIN TO THE DRIP TRAY, I NEED TO SEE I ITS CLOGGED...HELP

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3 Answers

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  • LG Master
  • 3,247 Answers

There should be a drain hole at the bottom of the freezer compartment which removes any condensate as part of the auto defrost. However, if this hole is blocked it could be causing the condensate to collect at the freezer base and ice up.

Turn off the power to the fridge. Take out the drawer from the freezer. Get a hair dryer and run it at the back edge of the freezer compartment. Once the ice melts you will expose the hole. Remove the block (could be frozen pea). This should hopefully fix the problem.

Also provide me the actual model no. of your fridge so that I can check other possibilities. Does this come with an ice maker?

Posted on Aug 24, 2010

  • Sam Aug 24, 2010

    I just found out the model no. of your fridge. Sometimes fixya system does not show all the information the customer provides.



    Looking at the model you have, it can be difficult to pinpoint the source of the water. It is likely the water tube that supplies water to ice maker is frozen with ice. This could be leading to water leaking and overflowing into the freezer base. Test with the water inlet shut if you can do it. If the water is still coming then it must be a blockage in the base and can be fixed as I mentioned in my earlier post.



    If not then the ice is in the water inlet tube to the ice maker.

    To fix this shut the power (after taking the items out of the fridge) and letting the whole freezer reach room temperature. Dry the freezer thoroughly and turn the power on. Put the food items back in and wait to see if the problem reappears. If problem has not gone away then you need a technician to fix the freezer compartment. You can get an idea of the parts involved from this site. Click on each schematic to view the parts.

  • beebee3 Aug 24, 2010

    Hello cmmiuser01

    I have disconnected the water supply and shut off the icemaker for over a month now. so there is no water coming into the frig only water is being defrosted, i guess?
    I don't see a drain hole in the bottom of the freezer compartment, is there an actual hole that is visible? Ive looked at the schematic and don't see it...
    the only tube that I have seen has been in the back of the frig on the bottm right, above what I think is called the defrost tray?!...
    if I can find the hole from where the water is dripping I can go forward from there.

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  • Master
  • 3,083 Answers

It sounds like the drain hole is clogged or frozen up. Here is a web blog about this problem, and how to fix it:
http://askville.amazon.com/GE-side-by-side-fridge-water-leaking-freezer-coming/AnswerViewer.do?requestId=10037938
Good luck, thanks for using FixYa, and hope this helps!

Posted on Aug 23, 2010

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  • Master
  • 2,559 Answers

First remove the drawer and make sure the drain is clear,(you will see the hole in the bottom on a little shelf area) If drain is clear and problem still happens,You have an issue with the defrost cycle and will need one of 2 parts replace, 1 is the defrost thermostat and the other would be the defrost board/Timer

Posted on Aug 23, 2010

  • 3 more comments 
  • Randy Hough
    Randy Hough Aug 23, 2010

    No,The model doesn't matter in this case. The solution is the same.

  • beebee3 Aug 23, 2010

    Ok how am I to know which part it is or is this beyond average handyman fix,
    Can these parts be purchased a the average appliance parts store>

  • Randy Hough
    Randy Hough Aug 23, 2010

    First make sure the drain is clear, Then if it is clear and you need to replace parts, It is harder than the average handyman type job but instructions that come with the parts will determine if you want to do it yourself

  • Randy Hough
    Randy Hough Aug 23, 2010

    First make sure the drain is clear, Then if it is clear and you need to replace parts, It is harder than the average handyman type job but instructions that come with the parts will determine if you want to do it yourself

  • Randy Hough
    Randy Hough Aug 23, 2010

    First make sure the drain is clear, Then if it is clear and you need to replace parts, It is harder than the average handyman type job but instructions that come with the parts will determine if you want to do it yourself

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