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We have Envox 6.3 HF7 with HMP 3.0 SU 267. It was working and all of the sudden it stopped working.we hav e 4 fax resources. here is how the fax gets generated. -a call comes in and requests a fax, a record gets inserted into a table. a 30 minutes timer keeps checking to see if there is any fax needs to be processed, if yes, it goes and reserve the resource and tries to send it, once it tries to send it, the system throws an error saying no fax resource available. any ideas? thanks

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  • rami_hachem Sep 08, 2010

    Thanks for your reponose,
    it is not even leaving the server, i'm seeing errors on the server itself that there is no fax resources eventhough i have fax resources. i confirmed it on the HMP side through HMP license Mananger.

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Hi

Something must have happened to the network that is dropping your reception out of the sweetspot. Neither fax machine is to blame.

Let us know if you have something more to ask else please accept the solution.
Thanks for contacting fixya.com

Posted on Aug 31, 2010

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Posted on Jan 02, 2017

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Banker's Algorithm


* multiple instances of resource types IMPLIES cannot use resource-allocation graph

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Available
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