Question about Maxtor BASICS Personal Storage 3200 (U01H500) 500 GB USB Hard Drive

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It makes a noise when it powers up as though it is clicking and i cannot get it recognised by my computer

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If you get no joy using the Troubleshooting Guide then try this...
You will need to check You Tube to find a Dismantle on your product and follow the step guide on here, the procedure should be similar.
Check 1st that your External HDD has an P.C. internal HDD inside, from You Tube, before dismatle of your External HDD.
Once your happy that it has continue reading and follow the step guide on the link below.
My neighbour has the Seagate FreeAgent Desk 500GB, and in under 2 weeks it started to beep and was not reconized by any Laptop or P.C. if this is the same for you with any FreeAgent Desk series ( not GO series, different procedure for GO products). You maybe in luck click this link, you may have to register in the forums to view thread.... http://www.yo-lid.co.uk/forum/viewtopic.php?f=32&t=84 Thread can be found in 'Technical' under 'General Technical Issues'

Posted on Aug 23, 2010

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Posted on Jan 02, 2017

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Sorry to said that your description comes to a dead hard disk. Especially if the hard disk was at power on state the moment that dropped down there is no doubt that the clicking noise that you hear is a destroyed hard disk.

Sorry for the bad news.

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