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I purchased a Eee PC while we were in Thailand 2 months ago and now we are back in Canada. Right from the begining the keyboard seemed stif and the keys particularily on the right side the "e" "s" "a" and "c" have to be pushed hard and with a fast typist missed altogether. This also seems to be an intermittant problem with some days like now appears to be ok! My search of the knowledge base suggested i may have to download an update of the bios. I can not figure out how to do this as it is the model and serial numbers requested bares no resemblance to any numbers on this machine, The Question is:is the bios the problem and how do i go about updating the right one. Also is it true that the warranty is only good for the country it was purchased from and i have no warranty on this here in Canada? thanks, Bill

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  • wsbieber May 07, 2008

    totally inappropriate comment. We needed a laptop for our work in Thailand and we work in that area regularily. Comments like this do not enacourage people to use these forums. This was my first time go on a forum and will probably be my last.


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Try to find a local representative, maybe for the right price it can be fixed, usually this kind of problems are not related to bios.

I do not want to step on your toes but next time buy at local stores, at least you can get back to the store with a taxi.

Posted on May 04, 2008

  • fdfv hfnjhytjy May 07, 2008

    I do not know why you got so furious with what I wrote.

    Upgrading bios is a very dangerous thing to do without knowledge, and even more if the model is not the same, doing so without model match will make your computer unable to work again anymore unless you replace the mainboard, so you got the BEST advice you can get, "take it to a local representative", more over I still do not think that the problem is BIOS related, Bios is the mainboard software that recognizes the hardware installed in the computer but you write that "the problem comes and goes" , that cannot happend with bios software.

    The first thing a person do when buying abroad is to check with the dealer for global support and you didn't so dont blame others that try to help and deal with it in a mature manner!.

    It is odd that you write that you need the computer for work in Thailand and you regularly there, but you are already two months with the computer in Canada, wait for the next trip and take it to local (thailand) dealer for repair (the computer has warranty, don't it, or you didn't check that also?).


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