Question about Belkin (F5D7011) 802.11g/b Wireless Adapter

2 Answers

Can't connect to the internet

The list of things I have attempted to get this computer to connect to the internet is extensive. It was given to me by a friend and it had AOL on it, which I promptly removed. It won't connect neither through wireless on the card or through the on board network adapter. I've tried connecting both through my router and then by directly connecting the computer to the DSL modem using the appropriate network cables. I've uninstalled and reinstalled TCP/IP, reset the TCP/IP stack, checked for possible proxy settings, made sure the AOL service was disabled and that wireless zero was enabled, I've let the Belkin software try to connect it and I've also let windows try to connect it, I've tried both with the Windows firewall enabled and disabled. I'm out of ideas. Help.

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  • Amy H.
    Amy H. May 07, 2008

    Wow. So I think I have a bigger problem than I may have imagined...

    When I ran ipconfig /all I got the following IP address for the ethernet adapter: fe80::202:3fff:fe74:3025%4.

    I've never even seen anything like that before...

    I tried this as you asked me to, with the laptop connected (wired) directly to the router. I then took the router out of the picture entirely and just connected the laptop to the DSL modem as I normally would if we only had one computer in the house. I got the same result both times.

    I know that the router is good. I have a desktop and an additional laptop that connect to the internet just fine through it.

    The plot thickens...

    Thank you for your responses. I hope someone can help. :)

  • Amy H.
    Amy H. May 07, 2008

    I have also tried connecting it through the PCMCIA slot with a Belkin wireless card. No dice. This makes me think it's not a hardware issue.

    I did try repairing the connection for the ethernet adapter previously. Then I tried deleting it entirely and creating a new one. It is set to obtain an IP automatically.

    I don't have a firewire port showing in my Network Connections.

    I will go ahead and try disabling the ethernet adapter and then report back. :0)

  • Amy H.
    Amy H. May 08, 2008

    Partial success! I disabled/reenabled the network adapter and we are now able to connect while wired up to the router! Thank you!

    Still no success connecting through the Belkin Wireless Card that goes into the PCMCIA slot, but I'm pretty sure my family will just be happy that the computer can now access the internet.

    Many, many thanks to all.

  • Jason May 11, 2010

    Connect the laptop to the router via wire (not wireless). Open a command prompt (Start->Run, cmd ). In the dos box enter:
    ipconfig /all

    If the address is 169.x.y.z, you have a problem.

    Post the information and we'll help you out.

  • Jeffrey Pedimonte
    Jeffrey Pedimonte May 11, 2010

    did you chekc if you can ping the wireless router locally, or if you can ping any websites like yahoo or google?



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Good advice, but maybe go to control panel, network connections, highlight local area connection (left mouse click) then right mouse & select 'repair'. That does a whole heap of things as well as a reset. P.S. do you have the connection setup as DHCP.. Or obtain IP address automatically? I assume the other pc's in the house are.. That way, the router is meant to provide an IP address..

Posted on May 07, 2008

  • Dave117
    Dave117 May 08, 2008

    Just a thought from another user on Fixya..

    you may have another wireless connection other than your own set as automatic, or more than one connection in your settings of the same name, so right click on your network icon in your task bar or in network connections in device manager and select view all wireless connections, click on it and when all the connections show, highlght, delete all of them, then close the window.

    Your notebook should now indicate that it found new wireless connections, click on the popup and select your connection name and click connect, at this point you will be asked to enter the passkey if you have security enabled.

    Try that, to get the wireless side working.. Might help. Obviously disconnect the wired side first, just for the test. Rgds,


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  • 77 Answers

I've never seen that, so I'd go so far as to say it's a hardware issue, ie, you have a bad nic card.

Try this, though: From device manager, with the laptop wired, disable the ethernet adapter. Then reenable it. See if that corrects it. Sometimes, all it needs is a reset (the port). I've seen that fix many a problem. Also, if you have a firewire port showing up in Network Connections (IEEE 1394), disable that (again, in Network Connections). If none of that works, I'd try buying a PCMCIA NIC or maybe a usb one.

Posted on May 07, 2008


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Set IP Address Configuration
Click the "Start" button and select the "Control Panel" from the right column to open it.
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The hard way requires you to directly connect to your router via a CAT5 (Ethernet) cable. Afterward follow these instructions for gaining access to your router's control panel:

Go to Start>Programs>Accessories>Command Prompt. From here type in: ipconfig
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Here is a picture.

Afterward open your Internet Browser (Internet Explorer, Firefox, etc...) and type the IP Address associated with the default gatewayinto the address field of the browser. DO NOT add www. or .com.Afterward press ENTER or click GO as if you wanted to visit a website.

Here is a picture.

Onceyou're at the control panel you will probably be asked to log in. Ifyou do not know your login details you can always try the default. Tofind these you can either search your router's user manual or head tothe online search engines entering your router's manufacturer's name,the router's model #, and the words, "default password" into the samesearch request to bring up the default login credentials. For example:

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Here is a picture.

If you still can't manage to log in to your router's control panel you will have to contact the technical support department of your router's manufacturer asking them for assistance in resetting the login user ID and password of the router.

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